In-Store Customer Experience Specialist

Clicks Group; Thabazimbi; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Clicks Group is seeking a dedicated store associate in Limpopo to support point-of-sale operations, merchandizing, and customer service excellence. You will handle transactions accurately, promote the clubcard, enroll members, and ensure promotional information is conveyed to customers.

The role emphasizes friendly service, knowledge of products, and collaboration with team members to meet sales targets and maintain store standards.

Qualifications

• Basic maths calculations.
• Retail/FMCG background and understanding of merchandising and promotions principles.
• Understanding of stock management procedures.
• Knowledge of customer service excellence.

Responsibilities

• Execute all operational activities at the point of sale efficiently and accurately.
• Promote Clicks clubcard and enroll new members to reach targets.
• Maintain cash handling accuracy and compliance with POS procedures.
• Deliver friendly, professional service and act as a brand ambassador.
• Keep merchandising standards and store housekeeping up to date.

Skills

Customer orientation

Planning & organising

Problem solving

Relating & networking

Following procedures

Education

Grade 12 Maths & English

Job description

Clicks Group is seeking a dedicated store associate in Limpopo to support point-of-sale operations, merchandizing, and customer service excellence. You will handle transactions accurately, promote the clubcard, enroll members, and ensure promotional information is conveyed to customers.

The role emphasizes friendly service, knowledge of products, and collaboration with team members to meet sales targets and maintain store standards.