In-Store Customer Experience & POS Specialist

Clicks Group; Mbombela (Nelspruit); On-site; ZAR 100,000 - 156,000; Full time

Job summary

Clicks Group in Mbombela (Nelspruit) seeks a permanent, EE-friendly in-store associate to handle POS transactions, cash handling, clubcard enrollment, and promotional support. The role emphasizes excellent customer service and merchandising in a fast-moving retail environment.

The ideal candidate will have basic maths, a retail/FMCG background, and stock-management awareness while delivering a friendly, professional shopping experience to customers.

Qualifications

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Responsibilities

• Execute all POS operations accurately and efficiently.
• Maintain accurate cash handling and balance at close.
• Promote Clicks clubcard and enroll new members.
• Inform customers about promotions to boost sales.
• Keep shelves tidy and merchandise displayed per standards.

Skills

Planning

Organising

Problem solving

Customer focus

Networking

Attention to detail

Teamwork

Adaptability

Education

Grade 12 (Matric) with Maths & English

Job description

Clicks Group in Mbombela (Nelspruit) seeks a permanent, EE-friendly in-store associate to handle POS transactions, cash handling, clubcard enrollment, and promotional support. The role emphasizes excellent customer service and merchandising in a fast-moving retail environment.

The ideal candidate will have basic maths, a retail/FMCG background, and stock-management awareness while delivering a friendly, professional shopping experience to customers.