In-Store Customer Experience Specialist

Jonsson Workwear; Noord-Kaap; Presencial; ZAR 100.000 - 145.000; Tempo integral

Resumo da vaga

Jonsson Workwear in Kimberly, Northern Cape is seeking a driven, professional Customer Service Representative to be the in-store point of contact. You should be presentable, well-spoken and ready to wow customers with authentic consideration and charisma.

You will provide exceptional in-store service, create new connections while strengthening partnerships, use product knowledge to suggest solutions, and ensure smooth experiences from recommendations to requests fulfilled.

Qualificações

• In-store customer service experience preferred.
• Excellent communication and interpersonal skills.
• Ability to understand customer requirements and provide solutions.

Responsabilidades

• Provide in-store exceptional customer service.
• Create new customer connections while strengthening existing partnerships to better understand each customer’s requirements.
• Utilise your product knowledge to suggest solutions that meet and surpass customer’s needs.
• Display the communication and interpersonal skills needed to effectively engage with customers and collaborate with colleagues.
• Ensure a smooth experience for customers, from recommending workwear solutions to processing their requests.
• Carry out all required tasks efficiently, maintaining accuracy with urgency.
• Follow up, follow through and fulfil your commitments, always.

Conhecimentos

Customer service

Product knowledge

Communication skills

Interpersonal skills

Attention to detail

Descrição da vaga

Jonsson Workwear in Kimberly, Northern Cape is seeking a driven, professional Customer Service Representative to be the in-store point of contact. You should be presentable, well-spoken and ready to wow customers with authentic consideration and charisma.

You will provide exceptional in-store service, create new connections while strengthening partnerships, use product knowledge to suggest solutions, and ensure smooth experiences from recommendations to requests fulfilled.