In-Store Customer Success & Workwear Expert

Jonsson Workwear; Potchefstroom; On-site; ZAR 60,000 - 90,000; Full time

Job summary

Jonsson Workwear in Potchefstroom seeks a driven, professional in-store team member to serve as the primary point of contact for customers. You will be presentable, well-spoken and ready to provide exceptional service aligned with the brand’s standards.

You will build connections, understand customer needs, recommend workwear solutions, and collaborate with colleagues to ensure smooth service delivery at the point of sale.

Qualifications

• Provide in-store exceptional customer service.
• Create new customer connections while strengthening existing partnerships to better understand each customer's requirements.
• Utilise your product knowledge to suggest solutions that meet and surpass customer's needs.

Responsibilities

• Provide in-store exceptional customer service.
• Create new customer connections while strengthening existing partnerships to better understand each customer's requirements.
• Utilise your product knowledge to suggest solutions that meet and surpass customer's needs.
• Display the communication and interpersonal skills needed to effectively engage with customers and collaborate with colleagues.
• Ensure a smooth experience for customers, from recommending workwear solutions to processing their requests.
• Carry out all required tasks efficiently, maintaining accuracy with urgency.
• Follow up, follow through and fulfil your commitments, always.

Job description

Jonsson Workwear in Potchefstroom seeks a driven, professional in-store team member to serve as the primary point of contact for customers. You will be presentable, well-spoken and ready to provide exceptional service aligned with the brand’s standards.

You will build connections, understand customer needs, recommend workwear solutions, and collaborate with colleagues to ensure smooth service delivery at the point of sale.