In-Store Customer Experience Specialist

Jonsson Workwear; Centurion; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Jonsson Workwear Centurion is seeking a driven, highly professional in-store customer specialist to join our team. As the in-store point of contact, you are presentable, well-spoken and ready to wow our customers with authentic consideration and charisma.

You will provide in-store exceptional service, create new connections, use product knowledge to suggest solutions, and ensure a smooth experience from recommendations to requests. We value employment equity and encourage diverse applicants.

Qualifications

• Experience in customer-facing roles.

Responsibilities

• Provide in-store exceptional customer service.
• Create new connections while strengthening partnerships to better understand each customer’s requirements.
• Utilise your product knowledge to suggest solutions that meet and surpass customer’s needs.
• Display the communication and interpersonal skills needed to effectively engage with customers and collaborate with colleagues.
• Ensure a smooth experience for customers, from recommending workwear solutions to processing their requests.
• Carry out all required tasks efficiently, maintaining accuracy with urgency.
• Follow up, follow through and fulfil your commitments, always.

Skills

Customer service

Communication

Product knowledge

Sales skills

Job description

Jonsson Workwear Centurion is seeking a driven, highly professional in-store customer specialist to join our team. As the in-store point of contact, you are presentable, well-spoken and ready to wow our customers with authentic consideration and charisma.

You will provide in-store exceptional service, create new connections, use product knowledge to suggest solutions, and ensure a smooth experience from recommendations to requests. We value employment equity and encourage diverse applicants.