Hybrid Retail Operations Lead: Inventory & Customer Service

Placements24; Vereeniging; Hybrid; ZAR 180.000 - 240.000; Vollzeit

Benefits dieser Stelle

Competitive salary with performancebon

Health insurance

Employee discounts

Hybrid flexibility

Zusammenfassung

Placements24 in Vereeniging is seeking an experienced Retail Operations Supervisor to oversee daily store operations, staff scheduling, and inventory management in a hybrid role with on-site supervision and planning. You will drive customer service standards and store presentation while implementing operational improvements.

The role focuses on leadership, process optimization, and ensuring adherence to policies across shifts, including weekends and holidays.

Qualifikationen

• Proven experience in retail supervisory or management roles.
• Strong knowledge of retail operations and loss prevention.
• Ability to work flexible hours, weekends and holidays.

Aufgaben

• Oversee daily store operations and ensure policy compliance.
• Schedule staff, breaks, and ensure floor coverage.
• Monitor inventory, conduct stock takes, and organize stockroom.
• Enforce loss prevention strategies to minimize shrinkage.
• Maintain clean, organized, and visually appealing store.
• Train new staff on procedures and customer service.
• Handle customer complaints and resolve issues.
• Support new operational initiatives and system upgrades.

Kenntnisse

Retail operations

Inventory management

Loss prevention

Staff scheduling

Leadership

Tools

POS systems

Retail software

Jobbeschreibung

Placements24 in Vereeniging is seeking an experienced Retail Operations Supervisor to oversee daily store operations, staff scheduling, and inventory management in a hybrid role with on-site supervision and planning. You will drive customer service standards and store presentation while implementing operational improvements.

The role focuses on leadership, process optimization, and ensuring adherence to policies across shifts, including weekends and holidays.