Retail Store Supervisor — Lead & Elevate Sales Teams

Placements24; Vereeniging; On-site; ZAR 120,000 - 180,000; Full time

Benefits offered by this job

Staff discounts

On-the-job training

Career progression

Team culture

Job summary

Placements24 is seeking a motivated Retail Store Supervisor for our Vereeniging, Gauteng store. You will lead a team of sales associates, drive daily operations, and uphold exceptional customer service and sales performance to deliver an outstanding shopping experience.

The role requires retail supervisory experience, strong leadership, excellent communication, and the ability to manage stock, merchandising, and staff schedules. Weekend and public holiday shifts may apply in Vereeniging.

Qualifications

• Experience in a retail supervisory or leadership role.
• Strong understanding of retail operations and sales techniques.
• Excellent customer service and interpersonal skills.

Responsibilities

• Supervise and guide a team of retail sales associates, providing direction and support.
• Assist in managing daily store operations, including opening and closing procedures.
• Ensure that sales targets are met and that customer service standards are consistently high.
• Monitor stock levels, assist with merchandising, and maintain store presentation standards.
• Handle customer inquiries, complaints, and feedback in a professional and timely manner.
• Assist with staff training, scheduling, and performance management.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Process sales transactions accurately and efficiently.
• Contribute to a positive and productive team environment.

Skills

Team leadership

Customer service

Sales techniques

Interpersonal skills

Time management

Motivation

Education

Matric (Grade 12)

Tools

POS systems

Job description

Placements24 is seeking a motivated Retail Store Supervisor for our Vereeniging, Gauteng store. You will lead a team of sales associates, drive daily operations, and uphold exceptional customer service and sales performance to deliver an outstanding shopping experience.

The role requires retail supervisory experience, strong leadership, excellent communication, and the ability to manage stock, merchandising, and staff schedules. Weekend and public holiday shifts may apply in Vereeniging.