Hybrid Networking & Observability Platform Engineer

NTT DATA, Inc.; Cape Town; Hybrid; ZAR 420,000 - 700,000; Full time

Job summary

NTT DATA is seeking an Networking Managed Services Engineer (L3) in a hybrid role. You will lead in providing high-level managed services, resolve complex network incidents, and mentor junior engineers.

The role focuses on Cisco/Aruba/Meraki environments, SD-WAN, and Linux-based systems, with emphasis on monitoring platforms and automation. You will collaborate with vendors, document root causes, and contribute to governance and disaster recovery testing, while delivering top-quality client

Qualifications

• Experience with network monitoring toolsets and incident governance.
• Hands-on experience deploying and managing monitoring platforms.
• Understanding of OSI/TCP-IP and routing protocols considered a plus.

Responsibilities

• Lead L3 network support and resolve complex incidents.
• Create knowledge articles and train junior team members.
• Collaborate with vendors and automate where possible.
• Provide onsite field engineering and disaster recovery support.

Skills

Ansible

Python

Cisco

Aruba

Meraki

SD-WAN

Linux

SNMP

Networking monitoring

Troubleshooting

Customer service

Education

Diploma, degree, or relevant IT qualification

Tools

NetScout

LogicMonitor

Prometheus

Grafana

Job description

NTT DATA is seeking an Networking Managed Services Engineer (L3) in a hybrid role. You will lead in providing high-level managed services, resolve complex network incidents, and mentor junior engineers.

The role focuses on Cisco/Aruba/Meraki environments, SD-WAN, and Linux-based systems, with emphasis on monitoring platforms and automation. You will collaborate with vendors, document root causes, and contribute to governance and disaster recovery testing, while delivering top-quality client