Hybrid Boutique Hotel Ops Leader: Elevate Guest Experience

Placements24; Stellenbosch; Hybrid; ZAR 600.000 - 900.000; Vollzeit

Benefits dieser Stelle

Hybrid role

Medical aid

Retirement fund contributions

Management training and certifications

Discounted hotel rates

Zusammenfassung

Placements24 is assisting a boutique hotel in Stellenbosch, Western Cape, to find an Operations Manager. The role covers front desk, housekeeping, and F&B operations, leading a hands-on team to ensure smooth daily operations and high service standards.

The ideal candidate has 5+ years in hotel management, a degree in Hospitality Management or Business Administration, strong leadership, and budgeting experience to drive profitability.

Qualifikationen

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Min. of 5 years in hotel management/operations, boutique-styled preferred.
• Strong leadership, team mgmt, and problem-solving skills.

Aufgaben

• Oversee daily hotel operations across all departments.
• Manage and motivate hotel staff to maintain a positive work environment.
• Ensure guest service, cleanliness, and safety standards are met.
• Develop and implement operational policies to boost efficiency and guest satisfaction.
• Manage budgets, control costs, and identify revenue opportunities.
• Coordinate with department heads for effective communication and collaboration.

Kenntnisse

Leadership

Team management

Problem-solving

Interpersonal skills

Communication

Attention to detail

Budgeting

Ausbildung

Bachelor's degree in Hospitality Management or Business Administration

Tools

PMS (Property Management System)

General office software

Jobbeschreibung

Placements24 is assisting a boutique hotel in Stellenbosch, Western Cape, to find an Operations Manager. The role covers front desk, housekeeping, and F&B operations, leading a hands-on team to ensure smooth daily operations and high service standards.

The ideal candidate has 5+ years in hotel management, a degree in Hospitality Management or Business Administration, strong leadership, and budgeting experience to drive profitability.