Hybrid Hotel Operations Leader - Cape Town

Placements24; Cape Town; Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Hybrid work

Housing allowance

Facilities access

Career advancement

Job summary

Placements24 in Cape Town is seeking a Hotel Operations Manager to oversee the day-to-day running of a luxury hotel. You will lead multiple departments, ensure service excellence, and drive profitability.

The role requires at least 4 years in hotel operations, proven leadership of large teams, and strong knowledge of revenue management and budgeting. A hospitality qualification is advantageous, with a hybrid work model and access to hotel facilities.

Qualifications

• Minimum 4 years in hotel operations.
• Experience leading large teams and departments.
• Knowledge of revenue management and budgeting.
• Proficiency with hotel management software.

Responsibilities

• Manage and coordinate all hotel departments.
• Ensure highest guest service standards.
• Oversee staff scheduling, training, performance management.
• Manage budgets and implement strategies to maximise revenue.
• Ensure compliance with health, safety, and licensing regulations.
• Liaise with external vendors and service providers.

Skills

Leadership

Staff scheduling

Budgeting

Revenue management

Problem solving

Hotel management software

Office applications

Education

Hospitality management qualification

Tools

Opera PMS

Job description

Placements24 in Cape Town is seeking a Hotel Operations Manager to oversee the day-to-day running of a luxury hotel. You will lead multiple departments, ensure service excellence, and drive profitability.

The role requires at least 4 years in hotel operations, proven leadership of large teams, and strong knowledge of revenue management and budgeting. A hospitality qualification is advantageous, with a hybrid work model and access to hotel facilities.