Hybrid Account Manager - Client Success & Growth

Placements24; Randburg; Hybrid; ZAR 420,000 - 620,000; Full time

Benefits offered by this job

Competitive salary

Commission structure

Career growth opportunities

Office in Randburg

Job summary

Placements24 in Randburg, Gauteng, seeks an experienced Account Manager to nurture key client relationships and drive strategic workforce solutions. You will be the primary contact for your portfolio, collaborating with our recruitment team to deliver tailored talent solutions and ensure client satisfaction.

The role requires 3+ years in client-facing recruitment roles, strong communication and negotiation skills, and a hybrid work setup with an office presence in Randburg.

Qualifications

• Minimum of 3 years of experience in account management, sales, or a client-facing role within the recruitment industry.
• Proven success in managing client relationships and achieving revenue targets.
• Excellent understanding of the recruitment lifecycle and talent acquisition processes.
• Outstanding communication, negotiation, and presentation skills.
• Strong business acumen and strategic thinking abilities.
• Proficiency in using CRM systems and other relevant business tools.
• Ability to work effectively in a team-oriented, fast-paced environment.
• Must be able to work from our office in Randburg, Gauteng, with hybrid flexibility.

Responsibilities

• Manage and grow a portfolio of key client accounts within the Gauteng region.
• Develop a deep understanding of clients' business objectives and talent acquisition strategies.
• Act as the main point of contact, building and maintaining strong, long-term client relationships.
• Collaborate with the recruitment team to ensure effective delivery of talent solutions.
• Identify opportunities for upselling and cross-selling Our client's services.
• Conduct regular business reviews with clients to assess satisfaction and identify areas for improvement.
• Stay informed about market trends and industry developments relevant to client needs.
• Address client queries and concerns promptly and professionally.
• Contribute to the strategic development of client engagement initiatives.
• Ensure consistent delivery of exceptional service standards.

Skills

Account management

Client relationships

Sales

CRM software

Negotiation

Communication

Presentation

Team collaboration

Tools

CRM software

Job description

Placements24 in Randburg, Gauteng, seeks an experienced Account Manager to nurture key client relationships and drive strategic workforce solutions. You will be the primary contact for your portfolio, collaborating with our recruitment team to deliver tailored talent solutions and ensure client satisfaction.

The role requires 3+ years in client-facing recruitment roles, strong communication and negotiation skills, and a hybrid work setup with an office presence in Randburg.