Strategic Client Relations Manager (Hybrid | Growth)

Placements24; Benoni; Híbrido; ZAR 850 000 - 1 250 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Medical benefits

Hybrid work

Professional development

International travel

Resumo da oferta

Placements24 in Benoni, Gauteng, is looking for a seasoned Client Relations Manager to nurture and grow key client accounts. The role follows a hybrid model, with office days in Benoni and collaborative work across teams.

The ideal candidate has 5+ years in account management within tech, excellent communication and negotiation skills, and a track record of growing client revenue. Join a dynamic consultancy delivering impactful solutions.

Qualificações

• Minimum 5 years in account management or client relations in technology.
• Ability to build relationships with senior-level clients.
• Excellent communication, negotiation, and presentation skills.
• Strategic thinker with strong business acumen and contract experience.
• Proficient with CRM (Salesforce/HubSpot) and PM tools.

Responsabilidades

• Develop and implement strategic account plans for long-term growth.
• Serve as primary contact for assigned key clients.
• Align services with client objectives and needs.
• Conduct regular business reviews to assess satisfaction and opportunities.
• Manage contract renewals and upsell/cross-sell opportunities.
• Address issues and escalations with a proactive, solution-oriented approach.
• Collaborate with sales, technical, and delivery teams for seamless service.
• Monitor client health and report on account status.
• Build rapport with key stakeholders at client organizations.
• Contribute to best practices in client relationship management.

Conhecimentos

Account management

Client relations

Communication

Negotiation

Presentation

Strategic thinking

Contract management

Sales cycle management

Technical translation

Hybrid coordination

Formação académica

Bachelor's degree in Business/Marketing

Ferramentas

Salesforce

HubSpot

Project management tools

Descrição da oferta de emprego

Placements24 in Benoni, Gauteng, is looking for a seasoned Client Relations Manager to nurture and grow key client accounts. The role follows a hybrid model, with office days in Benoni and collaborative work across teams.

The ideal candidate has 5+ years in account management within tech, excellent communication and negotiation skills, and a track record of growing client revenue. Join a dynamic consultancy delivering impactful solutions.