Strategic Client Growth Manager (Hybrid)
Placements24
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Benefits offered by this job
Job summary
Placements24 is seeking a seasoned Client Relationship Manager in Randburg, Gauteng, to sustain and grow strategic client relationships. You will balance in-office collaboration with remote work, serving as the main liaison to key accounts and guiding service delivery to meet client objectives.
The role requires strong communication, negotiation and strategic thinking, with experience in CRM tools like Salesforce or HubSpot.
Qualifications
- Proven experience in client relationship management or account management within consultancy or services.
- Strong communication, negotiation and presentation skills.
- Hybrid work capability balancing in-office and remote work in Randburg.
Responsibilities
- Manage a portfolio of high-value clients and be the primary contact.
- Develop trusted relationships with stakeholders at client organisations.
- Align client goals with our solutions and conduct regular reviews.
- Identify opportunities for upselling and cross-selling services.
- Collaborate with delivery teams to ensure successful projects and service delivery.
- Monitor client health metrics and retention strategies.
- Provide market insights to internal teams and stay aware of industry trends.
Skills
Education
Tools
Job description
Placements24 is seeking a seasoned Client Relationship Manager in Randburg, Gauteng, to sustain and grow strategic client relationships. You will balance in-office collaboration with remote work, serving as the main liaison to key accounts and guiding service delivery to meet client objectives.
The role requires strong communication, negotiation and strategic thinking, with experience in CRM tools like Salesforce or HubSpot.
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