Growth-Focused Client Account Manager

Placements24; LegKraal Gate; Hybrid; ZAR 420,000 - 650,000; Full time

Benefits offered by this job

Base salary + commission

Health benefits

Retirement plan

Professional development

Career advancement

Hybrid work model

Job summary

Placements24 in Mahikeng, North West, seeks a proactive Client Account Manager to nurture and grow relationships with existing clients in a B2B services environment. You will be the main contact for key accounts, drive revenue growth, and coordinate with sales, marketing and operations to ensure seamless service delivery.

The role requires excellent communication and negotiation skills, strong business acumen, and the ability to balance remote work with client visits.

Qualifications

• Proven experience in client-facing roles in B2B services.
• Strong communication and negotiation abilities.
• Strategic thinking and ability to drive client growth.

Responsibilities

• Manage and grow a portfolio of key client accounts and be the primary contact.
• Develop and implement strategic account plans to hit sales and retention targets.
• Build long-lasting client relationships through regular communication and engagement.
• Identify upsell/cross-sell opportunities to grow revenue.
• Conduct business reviews to ensure satisfaction and identify improvements.
• Address client concerns and coordinate with internal teams.
• Provide insights on industry trends to clients.
• Prepare proposals, presentations and reports for clients.
• Collaborate with sales, marketing and operations to ensure service excellence.

Skills

Communication skills

Negotiation

Business acumen

Client needs understanding

Education

Bachelor's degree

Tools

CRM software

Job description

Placements24 in Mahikeng, North West, seeks a proactive Client Account Manager to nurture and grow relationships with existing clients in a B2B services environment. You will be the main contact for key accounts, drive revenue growth, and coordinate with sales, marketing and operations to ensure seamless service delivery.

The role requires excellent communication and negotiation skills, strong business acumen, and the ability to balance remote work with client visits.