Global Customer Service Advisor | UK Hours + Incentives

Concentrix; Cape Town; Sur place; ZAR 76 416 - 91 531; Plein temps

Avantages offerts par ce poste

Medical aid and insurance for employee and two dependents

Pension fund

Subsidized transport

Employee Assistance Programme (EAP)

Group life cover

Financial well-being sessions

Team building opportunities

Inclusive company culture

Résumé du poste

A leading customer service provider in Cape Town seeks a Customer Service Advisor to join their dynamic team. This role offers a base salary of R7524.56 plus incentives, along with benefits like medical aid, pension fund, and team-building opportunities. Ideal candidates should have at least 6 months of international contact center experience, be self-motivated, and possess proficient verbal English communication skills. Join us to deliver excellent customer experiences and develop your career in the service sector.

Qualifications

• Minimum 6 months of international contact centre experience.
• Ability to work shifts aligned to UK business hours.
• Proficient verbal English communication.

Responsabilités

• Take ownership of high-profile escalated cases.
• Manage work orders within business SLA’s.
• Proactively offer solutions to customer issues.

Connaissances

Verbal English communication

Self-motivated

Responsibility

Formation

Grade 12

Description du poste

A leading customer service provider in Cape Town seeks a Customer Service Advisor to join their dynamic team. This role offers a base salary of R7524.56 plus incentives, along with benefits like medical aid, pension fund, and team-building opportunities. Ideal candidates should have at least 6 months of international contact center experience, be self-motivated, and possess proficient verbal English communication skills. Join us to deliver excellent customer experiences and develop your career in the service sector.