German-Speaking UK Customer Service Advisor - Cape Town

Concentrix

Cape Town

On-site

ZAR 203,112 - 243,288

Full time

14 days+

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Benefits offered by this job

Monthly salary of R20 000

Medical aid for main member and dependents

Pension fund

Subsidized transport

Group life cover

Employee Assistance Programme (EAP)

Access to financial well-being and stress management sessions

Team building and up-skill training opportunities

Interactive and inclusive company culture

Job summary

Concentrix is seeking a German-speaking Customer Service Advisor for their Cape Town office. This role involves providing top-notch customer service on an international scale while supporting various client needs.

Ideal candidates should have experience in international call centers and possess strong verbal communication skills. Benefits include a competitive salary of R20 000, health insurance, and professional development opportunities in a vibrant company culture.

Qualifications

Minimum 6 months of international call centre experience (customer service, sales or chat/email) – essential.
Fluent in German – essential.
Pass Grade 12 – essential.
Clear credit and criminal record – essential.

Responsibilities

Provide excellent customer experiences at all times.
Verify and update customer information.
Proactively offer solutions to any issues or concerns customers might face.
Exhibit outstanding administrative skills covering planning, organization and management.
Own the customer experience and follow-through.