German-Speaking Travel Advisor - On-Site in Cape Town

Ignite; Cape Town; On-site; ZAR 203,000 - 243,000; Full time

Benefits offered by this job

Night Shift Allowance

Commuter Transport Subsidy

Medical Benefits (Select One)

Pension Scheme

Job summary

Ignite in Cape Town is seeking a German-speaking Customer Service Travel Advisor to handle flight and holiday bookings, cancellations, and itinerary management across phone, webchat, and email. You will deliver high-quality service to global travelers from the fully onsite Cape Town office.

The role requires fluent German and English, Grade 12, and a clean background. Expect a full-time, on-site schedule with a competitive remuneration and benefits package including night shift allowance and

Qualifications

• Fluent written and verbal in German and English.
• Active listening, conflict resolution, time management.
• Calm under pressure with emotional intelligence.

Responsibilities

• Provide end-to-end customer support across channels.
• Listen to customer feedback and resolve issues with solutions.
• Manage and update flight and vacation bookings accurately.

Skills

German language proficiency

English language proficiency

Active listening

Emotional intelligence

Education

Grade 12 / Matric

Job description

Ignite in Cape Town is seeking a German-speaking Customer Service Travel Advisor to handle flight and holiday bookings, cancellations, and itinerary management across phone, webchat, and email. You will deliver high-quality service to global travelers from the fully onsite Cape Town office.

The role requires fluent German and English, Grade 12, and a clean background. Expect a full-time, on-site schedule with a competitive remuneration and benefits package including night shift allowance and