German Travel Advisor — Night-Shift Perks, Cape Town

CB Talents; Cape Town; On-site; ZAR 203,000 - 243,000; Full time

Benefits offered by this job

Night shift allowance

Subsidized transport (R315)

Medical aid / insurance (employee only

Pension scheme (employer + employee)

Job summary

CB Talents in Cape Town is seeking a German-speaking customer support agent to help travellers by phone, webchat, and email. You will handle bookings, re-bookings, and cancellations, keeping customer records up to date and ensuring a proactive, high-quality customer experience.

This on-site role requires fluent German and English, 12 months of relevant travel or call centre experience, and a clean criminal/credit record. Night shifts and transport subsidies are included.

Qualifications

• Fluent German and English required.
• 12 months of international call centre OR airline reservations/travel agency experience.
• Grade 12/Matric.
• Clear criminal and credit record.

Responsibilities

• Help international customers by phone, webchat, and email
• Handle bookings, re-bookings, and cancellations
• Keep customer details accurate
• Solve problems proactively and own the customer experience

Skills

Fluent German

English

Customer service

Education

Grade 12/Matric

Job description

CB Talents in Cape Town is seeking a German-speaking customer support agent to help travellers by phone, webchat, and email. You will handle bookings, re-bookings, and cancellations, keeping customer records up to date and ensuring a proactive, high-quality customer experience.

This on-site role requires fluent German and English, 12 months of relevant travel or call centre experience, and a clean criminal/credit record. Night shifts and transport subsidies are included.