General Manager

Wild Dreams Hospitality; Limpopo; On-site; ZAR 500,000 - 700,000; Full time

Job summary

A leading hospitality organization in Limpopo, South Africa is seeking an experienced General Manager to provide strategic leadership and operational oversight across all hotel departments. The successful candidate will ensure high standards of service quality while driving revenue growth and enhancing guest experiences. Applicants should possess a Bachelor’s degree in Hospitality Management, at least 5 years in hotel management, and strong leadership skills.

Qualifications

• Minimum 5 years’ experience in hotel management or hospitality operations.
• Proven track record in driving operational efficiency and revenue growth.
• Commitment to diversity, equity, and inclusion within the workplace.

Responsibilities

• Lead and manage day-to-day operations of the hotel, ensuring operational efficiency.
• Develop and implement strategies to enhance guest satisfaction and hotel profitability.
• Oversee finance, human resources, and departmental budgets.
• Ensure compliance with health, safety, and hospitality regulations.
• Build and maintain strong relationships with clients, suppliers, and stakeholders.
• Mentor, train, and develop departmental managers and staff.
• Monitor market trends and develop initiatives to maintain competitive advantage.

Skills

Leadership

Communication

Problem-solving

Operational efficiency

Interpersonal skills

Education

Bachelor’s degree in Hospitality Management or related field

Job description

The General Manager will provide strategic leadership, operational oversight, and management of all hotel departments. This role ensures excellent guest experiences, drives revenue growth, and maintains high standards of service quality across all operations.

Core Criteria

• Bachelor’s degree in Hospitality Management, Business Administration, or related field.
• Minimum 5 years’ experience in hotel management or hospitality operations.
• Strong leadership, interpersonal, and communication skills.
• Proven track record in driving operational efficiency and revenue growth.
• Exceptional problem-solving, decision-making, and organizational abilities.
• Commitment to diversity, equity, and inclusion within the workplace.

Candidate Responsibilities

• Lead and manage day-to-day operations of the hotel, ensuring operational efficiency.
• Develop and implement strategies to enhance guest satisfaction and hotel profitability.
• Oversee finance, human resources, and departmental budgets.
• Ensure compliance with health, safety, and hospitality regulations.
• Build and maintain strong relationships with clients, suppliers, and stakeholders.
• Mentor, train, and develop departmental managers and staff.
• Monitor market trends and develop initiatives to maintain competitive advantage.