Front-Desk Coordinator

Invictus Education Group; Durban; On-site; ZAR 134,000 - 201,000; Full time

Job summary

Invictus Education Group is seeking a Front Desk Coordinator for our Ballito campus. You will be the first point of contact, greeting visitors and handling calls, while providing administrative support across departments.

The role requires excellent communication, strong organization, and the ability to multitask in a fast-paced environment. The successful candidate will work onsite at the North Coast Campus.

Qualifications

• Previous experience in a customer service or administrative role preferred.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.

Responsibilities

• Greeting of clients and visitors.
• Answering switchboard, screening of calls, routing calls as necessary.
• Help maintain workplace security by issuing access tags, parking discs and maintaining visitor logs where necessary.
• Managing of staff contact lists across all communication channels.
• Managing inventory of supplies and restock as needed. Receive deliveries, sort, sign and distribute as necessary.

Skills

Customer service

Administrative support

Communication skills

Interpersonal skills

Microsoft Office

Organization

Multitasking

Problem-solving

Teamwork

Tools

Microsoft Office Suite

Job description

We are seeking an enthusiastic Front Desk Coordinator to join the team of SAE and be the face of our North Coast (Ballito) Campus. The ideal candidate will be organised, have excellent communication and interpersonal skills, and be able to multitask effectively in a fast-paced environment.

As the Front Desk Coordinator, you will be responsible for managing the reception area, greeting and assisting visitors, answering phone calls, and providing administrative support to various departments.

The best fit for this position would be someone who is excited about being the first point of contact at the campus.

Requirements

Skills & Experience :

• Previous experience in a customer service or administrative role preferred
  
• Excellent communication and interpersonal skills
  
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  
• Strong organizational and multitasking abilities
  
• Attention to detail and problem-solving skills
  
• Ability to work independently and as part of a team
  

• Greeting of clients and visitors
• Answering of switchboard, screening of calls, routing calls as necessary
• Help maintain workplace security by issuing access tags, parking discs and maintaining visitor logs where necessary
• Managing of staff contact lists across all communication channels
• Managing inventory of supplies and restock as needed. Receive deliveries, sort, sign and distribute as necessary