Campus Front Desk Coordinator & Visitor Experience

International Hotel School (Official); Durban; On-site; ZAR 134,000 - 201,000; Full time

Job summary

International Hotel School (Official) in Durban is seeking a Front Desk Coordinator for its North Coast Campus. You will be the first point of contact, greet visitors, answer calls, and provide essential administrative support to multiple departments.

The ideal candidate is organized with excellent communication and interpersonal skills, capable of multitasking in a fast-paced environment while maintaining a professional campus image.

Qualifications

• Previous experience in a customer service or administrative role preferred.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• Attention to detail and problem-solving skills.
• Ability to work independently and as part of a team.

Responsibilities

• Greeting of clients and visitors.
• Answering of switchboard, screening of calls, routing calls as necessary.
• Help maintain workplace security by issuing access tags, parking discs and maintaining visitor logs where necessary.
• Managing of staff contact lists across all communication channels.
• Managing inventory of supplies and restock as needed. Receive deliveries, sort, sign and distribute as necessary

Skills

Customer service

Administrative skills

MS Office

Multitasking

Communication

Attention to detail

Tools

Microsoft Office Suite

Job description

International Hotel School (Official) in Durban is seeking a Front Desk Coordinator for its North Coast Campus. You will be the first point of contact, greet visitors, answer calls, and provide essential administrative support to multiple departments.

The ideal candidate is organized with excellent communication and interpersonal skills, capable of multitasking in a fast-paced environment while maintaining a professional campus image.