Campus Front Desk & Guest Services Coordinator

Invictus Education Group; Ballito; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Invictus Education Group is seeking a Front Desk Coordinator for our Ballito campus. The role is the first point of contact, responsible for welcoming visitors, handling calls, and providing essential administrative support across departments.

The ideal candidate will be organized with strong communication skills and the ability to multitask in a fast-paced environment, ensuring smooth daily operations at the reception and campus front desk.

Qualifications

• Previous experience in a customer service or administrative role preferred
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Strong organizational and multitasking abilities
• Attention to detail and problem-solving skills
• Ability to work independently and as part of a team

Responsibilities

• Greeting of clients and visitors
• Answering of switchboard, screening of calls, routing calls as necessary
• Help maintain workplace security by issuing access tags, parking discs and maintaining visitor logs where necessary
• Managing of staff contact lists across all communication channels
• Managing inventory of supplies and restock as needed. Receive deliveries, sort, sign and distribute as necessary

Skills

Customer service

Communication

MS Office

Organization

Multitasking

Attention to detail

Teamwork

Tools

Microsoft Office

Job description

Invictus Education Group is seeking a Front Desk Coordinator for our Ballito campus. The role is the first point of contact, responsible for welcoming visitors, handling calls, and providing essential administrative support across departments.

The ideal candidate will be organized with strong communication skills and the ability to multitask in a fast-paced environment, ensuring smooth daily operations at the reception and campus front desk.