Fine Dining Restaurant Manager

Placements24; Mossel Bay; Vor Ort; ZAR 420.000 - 650.000; Vollzeit

Benefits dieser Stelle

Competitive salary based on experience

Staff meals and discounts

Professional development opportunities

Performance-based incentives

Prestigious fine dining venue

Zusammenfassung

Placements24 invites a seasoned Restaurant Manager to lead a renowned Mossel Bay fine dining venue. You will drive daily operations, uphold impeccable service standards, and develop a high-performing team focused on guest satisfaction.

With 4-5 years in fine dining leadership, you will manage budgets, beverage offerings, and staff development, partnering with the Head Chef to elevate the guest experience in a premier coastal setting.

Qualifikationen

• 4-5+ years of experience as a Restaurant Manager or similar in fine dining
• Strong leadership and staff development capabilities
• Deep knowledge of fine dining service standards, beverages, and wine
• Excellent communication and customer service skills
• Proven ability to manage budgets, costs, and profitability
• Proficiency with restaurant management software and POS systems

Aufgaben

• Oversee all restaurant operations including front-of-house, staffing, and guest relations.
• Maintain highest service, presentation, and guest-satisfaction standards.
• Train and develop front-of-house teams in service etiquette and wine pairing.
• Develop strategies to maximise profitability and control labour and inventory costs.
• Ensure strict compliance with hygiene, health and safety regulations.
• Handle guest inquiries, feedback, and complaints professionally.
• Collaborate with Head Chef on menu development and beverage selections.
• Manage reservations, seating flow and overall service pace.
• Foster a positive, team-oriented work environment.
• Maintain ambience and presentation aligned with fine dining standards.

Kenntnisse

Leadership

Guest satisfaction

Budget management

Food & beverage knowledge

Wine pairing

Staff development

Tools

POS systems

Jobbeschreibung

About the Role

Our client, an acclaimed fine dining establishment in the picturesque coastal city of Mossel Bay, Western Cape , is seeking an experienced and sophisticated Restaurant Manager. This is a unique opportunity to lead a team dedicated to providing an unparalleled gastronomic experience in one of South Africa's most beautiful regions. The ideal candidate will possess exceptional leadership qualities, a deep understanding of fine dining service standards, and a passion for delivering impeccable guest satisfaction. You will be responsible for the day-to-day operations of the restaurant, ensuring profitability, maintaining service excellence, and fostering a positive work environment. This role is perfect for a seasoned professional looking to make a significant impact in a renowned Mossel Bay venue.

Key Responsibilities

• Oversee all aspects of restaurant operations, including front-of-house service, staff management, and guest relations.
• Ensure the highest standards of service, presentation, and guest satisfaction are consistently maintained.
• Manage and train the restaurant team, focusing on service etiquette, menu knowledge, and wine pairing.
• Develop and implement operational strategies to maximize profitability and control costs, including labor and inventory.
• Maintain strict adherence to hygiene, health, and safety regulations.
• Handle guest inquiries, feedback, and complaints professionally and efficiently.
• Collaborate with the Head Chef on menu development, specials, and beverage selections.
• Manage reservations, seating arrangements, and overall flow of service.
• Foster a positive, team-oriented work environment and motivate staff to perform at their best.
• Ensure the restaurant's ambiance and presentation meet the highest standards of fine dining.
• Build strong relationships with patrons and create a welcoming atmosphere for all guests.

Requirements

• Minimum of 4-5 years of experience as a Restaurant Manager or Assistant Restaurant Manager in a fine dining or high-end establishment.
• Demonstrated experience in leading and developing front-of-house teams.
• Strong knowledge of fine dining service standards, food and beverage, and wine.
• Excellent communication, interpersonal, and customer service skills.
• Proven ability to manage budgets, control costs, and drive profitability.
• Proficiency in restaurant management software and point-of-sale (POS) systems.
• Ability to work under pressure and manage multiple tasks in a fast-paced environment.
• A passion for hospitality and creating memorable guest experiences.
• Understanding of health and safety regulations within the food service industry.
• Must be adaptable and able to work flexible hours, including evenings, weekends, and public holidays.
• Residency in or willingness to relocate to the Mossel Bay, Western Cape area.

Benefits

• Competitive salary based on experience and qualifications.
• Opportunity to manage a prestigious fine dining restaurant in beautiful Mossel Bay .
• Performance-based incentives and bonuses.
• Staff meals and discounts.
• Professional development opportunities.
• Be part of a highly respected culinary team.