Restaurant Supervisor

Placements24; Mossel Bay; On-site; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Competitive annual salary

Tips and bonuses

Staff meals

Uniform provided

Career development

Job summary

Placements24 in Mossel Bay is seeking a proactive Restaurant Supervisor to manage daily operations and lead a dedicated team at a bustling dining venue. You will ensure exceptional dining experiences through attentive service, smooth kitchen coordination, and adherence to brand standards.

The role requires strong leadership, excellent communication, and the ability to perform under pressure in a fast-paced environment, with responsibilities including inventory control, staff coaching, and

Qualifications

• Experience as a Restaurant Supervisor or in a similar leadership role in hospitality.
• Strong knowledge of restaurant operations and POS systems.
• Excellent leadership, communication and interpersonal skills.
• Ability to work under pressure and manage multiple priorities.
• Passion for exceptional customer service and a positive attitude.

Responsibilities

• Oversee daily restaurant operations, ensuring smooth service flow and adherence to brand standards.
• Supervise, train, and motivate restaurant staff including servers, hosts and kitchen support.
• Manage guest relations, addressing inquiries and resolving service issues promptly.
• Monitor food quality, presentation and portion control.
• Control inventory levels, manage stock and ensure efficient ordering.
• Maintain a clean, safe, and inviting dining environment for guests and staff.

Skills

Leadership

Communication

Interpersonal skills

Staff supervision

Customer service

Tools

POS systems

Inventory management software

Job description

About the Role

Our client is seeking a proactive and service-oriented Restaurant Supervisor to manage daily operations and lead their dedicated team at a bustling dining establishment in Mossel Bay. This role is crucial for ensuring an exceptional dining experience for all guests, from attentive table service to efficient kitchen coordination. You will be responsible for staff supervision, quality control, inventory management, and upholding the restaurant's standards for food quality, service, and ambiance. The ideal candidate is passionate about hospitality and excels in a fast-paced environment.

Key Responsibilities

• Oversee daily restaurant operations, ensuring smooth service flow and adherence to brand standards.
• Supervise, train, and motivate restaurant staff, including servers, hosts, and kitchen support.
• Manage guest relations, addressing inquiries and resolving any service-related issues promptly.
• Monitor food and beverage quality, presentation, and portion control.
• Control inventory levels, manage stock, and ensure efficient ordering of supplies.
• Maintain a clean, safe, and inviting dining environment for guests and staff.

Requirements

• Previous experience as a Restaurant Supervisor, Assistant Manager, or in a similar leadership role in the food service industry.
• Strong knowledge of restaurant operations, including POS systems and inventory management.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work effectively under pressure and manage multiple priorities.
• A passion for exceptional customer service and a positive attitude.

Benefits

• Competitive annual salary.
• Performance-based tips and bonuses.
• Staff meals and uniform provided.
• Opportunities for professional growth and advancement within the culinary field.
• A vibrant and team-oriented work culture.