Events & Banqueting Manager

Placements24; Durban; Hybrid; ZAR 420,000 - 700,000; Full time

Benefits offered by this job

Competitive salary

Performance incentives

Medical aid

Retirement fund contributions

Staff meal allowances

Professional development

Job summary

Placements24 is seeking an experienced Events & Banqueting Manager to oversee high-profile events in Durban, KwaZulu-Natal. Hybrid role balancing strategic planning with on-site oversight, leading a dedicated events team to ensure superior service.

The ideal candidate will have a proven track record in hospitality events, strong leadership and a passion for creating memorable guest experiences, with flexibility for evenings, weekends and holidays as required.

Qualifications

• Proven experience in events/banqueting management in hospitality.
• Strong planning, logistics and F&B service knowledge.
• Excellent customer service and client relationship skills.

Responsibilities

• Plan, organize, and execute all banqueting and event functions including weddings, corporate events, and conferences.
• Serve as the primary point of contact for event clients from inquiry to post-event follow-up.
• Develop detailed event proposals, menus and floor plans tailored to client needs and venue capabilities.

Skills

Event planning

Banqueting management

Customer service

Budget management

Leadership

Communication

Education

Degree in Hospitality Management

Tools

MS Office

Event management software

Job description

About the Role

Our client, a prestigious hotel and conference centre, is seeking an experienced and dynamic Events & Banqueting Manager to oversee their high-profile event operations in Durban, KwaZulu-Natal. This role requires a professional who can blend exceptional organizational skills with a keen eye for detail and a passion for creating memorable guest experiences. You will be responsible for managing all aspects of banqueting and event services, from initial client consultation to flawless execution. This position offers a hybrid work model, allowing for a balance between strategic planning and on‑site oversight. The successful candidate will be a proactive problem-solver, adept at coordinating with multiple departments, and committed to maintaining the highest standards of service and client satisfaction. This is a fantastic opportunity to lead a dedicated team and contribute to the success of a renowned hospitality venue.

Key Responsibilities

• Plan, organize, and execute all banqueting and event functions, including weddings, corporate events, and conferences.
• Serve as the primary point of contact for event clients, providing exceptional service from inquiry to post-event follow-up.
• Develop detailed event proposals, menus, and floor plans tailored to client needs and venue capabilities.
• Coordinate with the culinary team to ensure high-quality food and beverage delivery, adhering to dietary requirements and specifications.
• Manage event staff, including banquet servers and supervisors, ensuring efficient service delivery and adherence to standards.
• Oversee the setup and breakdown of event spaces, ensuring all arrangements meet client expectations and venue standards.
• Manage event budgets, track expenses, and ensure profitability for all catered events.
• Collaborate with other hotel departments, such as sales, marketing, and front office, to ensure seamless event execution.
• Conduct pre-event meetings with clients and internal teams to confirm all details.
• Handle client feedback and resolve any issues that may arise during events promptly and professionally.

Requirements

• Proven experience as an Events Manager, Banqueting Manager, or similar role in the hospitality industry.
• Strong understanding of event planning, logistics, and food and beverage service.
• Excellent customer service and client relationship management skills.
• Proficiency in event management software and Microsoft Office Suite.
• Strong leadership, team management, and communication skills.
• Ability to work under pressure and manage multiple events simultaneously.
• Detail-oriented with a high standard for quality and presentation.
• Flexibility to work evenings, weekends, and public holidays as required by event schedules.
• A degree in Hospitality Management, Tourism, or a related field is preferred.
• Valid driver's license and own transport may be advantageous for site visits.

Benefits

• The position offers a competitive salary, performance-based incentives, comprehensive medical aid, retirement fund contributions, staff meal allowances, and opportunities for professional development within the hospitality sector.
• This hybrid role provides flexibility while ensuring you remain an integral part of the on‑site team, driving excellence in event delivery.