Banqueting and Events Manager - On-site

Placements24; Durban; On-site; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Competitive salary

Incentives

Professional development

Dynamic work environment

Employee discounts

Job summary

Placements24 in Durban is seeking a dynamic Banqueting and Events Manager to orchestrate seamless events at our premier venue. You will be the primary client contact from initial inquiry through to successful execution, ensuring exceptional service and memorable experiences.

This on-site role requires strong organizational skills, attention to detail, and the ability to manage multiple events, coordinate with catering, AV, and venue staff, and drive profitability while upholding the venue's

Qualifications

• 4+ years in banqueting or hospitality event coordination.
• Proven ability to plan and execute diverse events.
• Excellent organizational, time management, and multitasking skills.
• Strong communication and negotiation abilities.
• Experience with catering, AV, and venue setup.

Responsibilities

• Manage all banqueting and event planning from initial client consultation to post-event evaluation.
• Develop detailed event proposals, contracts, and timelines.
• Coordinate with clients to understand their event needs, preferences, and budget.
• Liaise with internal departments including catering, AV, security, and venue setup to ensure all event requirements are met.
• Oversee the execution of events on the day, ensuring smooth operations and adherence to timelines.
• Manage event budgets, track expenses, and ensure profitability for all assigned events.
• Conduct site inspections and client walkthroughs to showcase venue capabilities and finalize event details.
• Address client concerns and resolve issues promptly during events.
• Maintain accurate event files, client records, and performance data.
• Foster positive relationships with clients, suppliers, and vendors to ensure successful partnerships.

Skills

Event management

Client relations

Negotiation

Budgeting

Planning software

Education

Bachelor's degree in Hospitality Management, Tourism, Marketing, or related field

Job description

About the Role

Our client, a premier event venue in the vibrant city of Durban, is seeking a dynamic and experienced Banqueting and Events Manager to orchestrate seamless and unforgettable events. This on-site role is crucial for ensuring that every banquet, conference, and private function hosted at the venue meets the highest standards of excellence. You will be the primary point of contact for clients, guiding them from initial inquiry through to the successful execution of their event. The ideal candidate possesses exceptional organizational skills, a keen eye for detail, and a passion for creating memorable experiences. This position requires a proactive individual who can manage multiple events concurrently, coordinate with various internal departments, and ensure client satisfaction at every stage. You will be responsible for overseeing all aspects of event planning, execution, and post-event follow-up, ensuring smooth operations and upholding the venue's reputation for quality and service. Join a dedicated team and play a key role in delivering outstanding events.

Key Responsibilities

• Manage all aspects of banqueting and event planning, from initial client consultation to post-event evaluation.
• Develop detailed event proposals, contracts, and timelines, ensuring clarity and accuracy.
• Coordinate with clients to understand their event needs, preferences, and budget, offering creative solutions.
• Liaise with internal departments including catering, AV, security, and venue setup to ensure all event requirements are met.
• Oversee the execution of events on the day, ensuring smooth operations, timely service, and adherence to timelines.
• Manage event budgets, track expenses, and ensure profitability for all assigned events.
• Conduct site inspections and client walkthroughs to showcase venue capabilities and finalize event details.
• Address client concerns and resolve issues promptly and professionally during events.
• Maintain accurate event files, client records, and performance data.
• Foster positive relationships with clients, suppliers, and vendors to ensure successful event partnerships.

Requirements

• Minimum of 4 years of experience in banqueting, event management, or hospitality event coordination.
• Proven ability to plan, manage, and execute a variety of events, from small gatherings to large-scale functions.
• Excellent organizational, time management, and multitasking skills.
• Strong communication, interpersonal, and negotiation abilities.
• Experience in client relationship management and customer service.
• Proficiency in event planning software and standard office applications.
• Ability to work flexible hours, including evenings, weekends, and public holidays.
• A professional appearance and demeanor.
• Knowledge of catering, AV, and venue setup requirements.
• Bachelor's degree in Hospitality Management, Tourism, Marketing, or a related field is preferred.

Benefits

• Competitive salary.
• Performance-based incentives.
• Opportunities for professional development in the events industry.
• Access to a vibrant and dynamic work environment.
• Employee discounts on venue services.
• Contribute to creating memorable experiences for clients.