Enterprise Account Manager - Gauteng Technology Solutions

Placements24; Randburg; Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Commission potential

Health benefits

Dental benefits

Vision benefits

Retirement plan

Hybrid work

Car allowance

Travel expenses

Professional development

Training resources

Job summary

Placements24 seeks an experienced Enterprise Account Manager in Randburg, Gauteng to lead strategic relationships with large enterprise clients. You will present comprehensive IT solutions, manage complex contracts, and drive revenue growth in a hybrid work environment combining in-office collaboration and remote work flexibility.

The ideal candidate has deep enterprise IT knowledge, strong C-level engagement skills, and a proven track record in growing high-value accounts across Gauteng.

Qualifications

• Minimum 6 years in enterprise account management or strategic sales within IT/technology.
• Proven track record managing large, high-value enterprise accounts and cross-functional teams.
• Strong understanding of enterprise IT infrastructure, cloud, and managed services.
• Ability to engage C-level executives and drive long-term partnerships.

Responsibilities

• Develop and execute strategic account plans for major clients in Gauteng.
• Act as trusted advisor and main contact for client needs and strategic discussions.
• Identify upsell/cross-sell opportunities for technology solutions and services.
• Conduct business reviews to assess satisfaction, performance, and future needs.
• Negotiate and renew complex contracts with favorable terms.
• Collaborate with pre-sales, technical support, and service delivery teams.
• Maintain accurate sales forecasts and pipeline management.

Skills

Strategic account management

Enterprise IT solutions

Executive engagement

Communication & negotiation

Relationship building

Education

Bachelor's degree in Computer Science/IT/Business

Tools

Salesforce CRM

Job description

About the Role

Our client, a premier provider of advanced technology solutions and IT services, is seeking a dynamic and experienced Enterprise Account Manager to join their thriving sales division in Randburg, Gauteng. This role is paramount in managing and expanding relationships with our client's most significant enterprise-level clients across the province. You will be the primary strategic point of contact, responsible for understanding complex client needs, presenting comprehensive solutions, and ensuring the highest levels of service delivery and satisfaction. This position operates on a hybrid model, offering a blend of in-office collaboration and remote work flexibility. The ideal candidate possesses a deep understanding of enterprise IT solutions, a proven ability to manage large accounts, and a passion for driving customer success within the competitive Gauteng technology market. You will play a key role in securing long-term partnerships and driving substantial revenue growth.

Key Responsibilities

• Develop and execute strategic account plans for a portfolio of major enterprise clients in Randburg and across Gauteng.
• Serve as the main trusted advisor and point of contact for all client needs and strategic discussions.
• Identify and cultivate opportunities for upselling and cross-selling of our client's technology solutions and services.
• Conduct regular business reviews with clients to assess satisfaction, performance, and future needs.
• Negotiate and renew complex contracts, ensuring favorable terms and conditions.
• Collaborate closely with internal pre-sales, technical support, and service delivery teams to ensure seamless client experience.
• Stay abreast of emerging technology trends and competitive landscapes relevant to enterprise clients.
• Develop and maintain accurate sales forecasts and pipeline management for assigned accounts.
• Represent our client at executive-level client meetings and industry events.
• Proactively address and resolve any client issues or concerns to maintain strong relationships.

Requirements

• Minimum of 6 years of experience in enterprise account management, complex sales, or a similar strategic client-facing role within the IT/Technology sector.
• Proven track record of successfully managing and growing large, high-value enterprise accounts.
• Deep understanding of enterprise IT infrastructure, software solutions, cloud computing, and managed services.
• Exceptional communication, negotiation, presentation, and interpersonal skills.
• Experience working effectively in a hybrid environment, demonstrating strong organizational and time management skills.
• Ability to build rapport and trust with C-level executives and IT decision-makers.
• Proficiency in CRM systems (e.g., Salesforce) and sales methodologies.
• Strong analytical and strategic thinking capabilities.
• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• Familiarity with the Gauteng technology landscape is advantageous.

Benefits

• Highly competitive salary with substantial commission and bonus potential.
• Comprehensive health, dental, vision, and retirement benefits package.
• Opportunities for continuous professional development and advanced technology certifications.
• Be part of a leading technology solutions provider with a strong market presence.
• Flexible working arrangements offered through the hybrid model.
• Car allowance and travel expenses covered for client-related activities in Gauteng.
• Collaborative and supportive work culture focused on innovation and client success.
• Access to cutting-edge technology and training resources.