Key Account Manager - Retail

Placements24; Cape Town; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Commission & bonuses

Medical aid

Retirement annuity

Hybrid work model

Career progression

Job summary

Placements24 is seeking an experienced Key Account Manager to lead strategic retail partnerships in Cape Town and the Western Cape. This hybrid role focuses on driving sales, optimizing brand visibility, and aligning offerings with retailer objectives.

You will manage major accounts, negotiate promotions, analyze market data, and collaborate with marketing and supply chain to ensure seamless execution and impactful retail presence.

Qualifications

• 4–6 years in key account management or sales within retail/consumer goods.
• Proven ability to manage large retail accounts and hit targets.
• Excellent negotiation, communication, and presentation skills.
• Strong knowledge of retail operations and trade marketing.

Responsibilities

• Develop and execute strategic account plans for key retail partners.
• Build relationships with buyers and decision-makers at major accounts.
• Analyze sales data and market trends to identify opportunities.
• Negotiate pricing, promotions and placement with partners.
• Collaborate with marketing, supply chain and product teams.
• Present forecasts and performance reviews to retail partners.
• Manage budgets and P&L for assigned accounts.

Skills

Key account management

Sales strategy

Negotiation

Relationship building

Market analysis

CRM proficiency

Education

Bachelor's degree in Business Administration/Marketing

Tools

CRM software

Sales analytics tools

Job description

About the Role

Our client, a prominent player in the consumer goods industry, is seeking an experienced and relationship-driven Key Account Manager to manage strategic retail partnerships in the dynamic Cape Town, Western Cape market. This role is instrumental in fostering strong collaborations with major retail chains, driving product sales, and ensuring optimal brand visibility and market penetration. You will be the primary point of contact for these key accounts, responsible for understanding their business objectives and aligning our client's offerings to meet their needs. This hybrid role allows for effective client engagement both in person and remotely, ensuring maximum impact and flexibility.

Key Responsibilities

• Develop and execute strategic account plans for key retail partners to drive sales volume and market share.
• Build and maintain strong, trusted relationships with buyers and decision-makers at major retail accounts.
• Analyze sales performance data, market trends, and competitor activities to identify growth opportunities and challenges.
• Negotiate pricing, promotions, and placement agreements to maximize profitability and brand presence.
• Collaborate with internal teams, including marketing, supply chain, and product development, to ensure seamless execution and support for key accounts.
• Present product information, sales forecasts, and performance reviews to retail partners.
• Manage budgets and P&L for assigned key accounts.
• Resolve any issues or conflicts that may arise with key retail partners in a timely and professional manner.

Requirements

• Minimum of 4-6 years of experience in key account management, sales, or business development, preferably within the retail or consumer goods sector.
• Proven track record of successfully managing large, complex retail accounts and achieving sales targets.
• Exceptional negotiation, communication, and presentation skills.
• Strong understanding of retail operations, category management, and trade marketing principles.
• Proficiency in CRM software and sales analysis tools.
• Ability to develop strategic account plans and execute them effectively.
• Excellent problem-solving skills and the ability to work collaboratively in a hybrid environment.
• Bachelor's degree in Business Administration, Marketing, or a related field is advantageous.

Benefits

• This position offers a competitive salary, attractive commission structure, and performance bonuses.
• Our client provides a comprehensive benefits package including medical aid, a retirement annuity, and opportunities for professional development.
• The hybrid work model offers flexibility, combining in-office strategy sessions with remote work and client-site visits.
• You will have the opportunity to work with leading retail brands and contribute significantly to business growth in the vibrant Cape Town market.
• This role provides a strong platform for career advancement in account management.