E-commerce Social Media Assistant Manager

Placements24; Paarl; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Placements24 in Paarl, Western Cape, is seeking an ambitious E-commerce Social Media Assistant Manager to support our growing online retailer. You will work with the Social Media Manager to implement campaigns, create engaging content, monitor performance, and grow the brand’s online presence.

The ideal candidate has 2–4 years in social media or digital marketing, a marketing-related degree, and a passion for e-commerce.

Qualifications

• Bachelor's degree in Marketing, Communications, Digital Media, or related field.
• 2–4 years of social media management or digital marketing experience, preferably in e-commerce.
• Strong understanding of major platforms and their audiences.
• Experience with Hootsuite or Buffer and analytics.
• Basic content creation skills (writing, graphic design).
• Excellent written and verbal communication.

Responsibilities

• Assist in developing and implementing social media strategies and campaigns.
• Create and schedule engaging content across platforms (Instagram, Facebook, Twitter, TikTok).
• Monitor channels, respond to comments, and foster engagement.
• Support paid social media advertising efforts.
• Track and report performance metrics to the Social Media Manager.
• Stay updated on trends and best practices in e-commerce social media.
• Collaborate with marketing, sales, and design teams for cohesive messaging.
• Help maintain the content calendar and asset delivery.
• Brainstorm new content ideas and campaigns.

Skills

Social media management

Content creation

Analytics

Communication

Time management

Team collaboration

Education

Bachelor's degree in Marketing, Communications, Digital Media, or related field

Tools

Hootsuite

Buffer

Job description

About the Role

Our client, a dynamic online retailer, is looking for an ambitious E-commerce Social Media Assistant Manager to support their growing team in Paarl, Western Cape. This role is instrumental in executing and coordinating day-to-day social media activities that align with our client's e-commerce strategy. The ideal candidate is a motivated individual with a solid understanding of social media platforms, content creation, and community engagement, coupled with a passion for the e-commerce industry. You will work closely with the Social Media Manager to implement campaigns, monitor performance, and contribute to the overall online presence of the brand. This is an excellent opportunity for someone looking to take the next step in their social media career and gain hands-on experience in managing a diverse range of social media initiatives for a growing online business. We are seeking an organized and proactive individual eager to contribute to our client's success.

Key Responsibilities

• Assist in the development and implementation of social media strategies and campaigns.
• Manage the creation and scheduling of engaging content across various social media platforms (e.g., Instagram, Facebook, Twitter, TikTok).
• Monitor social media channels, respond to comments and messages, and foster community engagement.
• Support the planning and execution of paid social media advertising efforts.
• Track and report on social media performance metrics, providing insights to the Social Media Manager.
• Stay updated on social media trends, best practices, and emerging platforms relevant to e-commerce.
• Collaborate with internal teams (marketing, sales, design) to ensure cohesive brand messaging.
• Assist in identifying and analyzing competitor activities.
• Help maintain the social media content calendar and ensure timely delivery of assets.
• Contribute to brainstorming sessions for new content ideas and campaign concepts.

Requirements

• Bachelor's degree in Marketing, Communications, Digital Media, or a related field.
• 2-4 years of experience in social media management or digital marketing, preferably with exposure to e-commerce.
• Good understanding of major social media platforms and their respective audiences.
• Experience with social media management tools (e.g., Hootsuite, Buffer) and analytics.
• Basic content creation skills (writing, basic graphic design).
• Strong organizational and time-management skills.
• Excellent written and verbal communication abilities.
• Ability to work effectively in a team environment and take direction.
• A proactive approach and a keen interest in e-commerce trends.

Benefits

Our client offers a competitive salary, a comprehensive benefits package including medical aid and pension fund, and a supportive and collaborative work environment in Paarl, Western Cape. This role provides excellent opportunities for learning and career progression within the exciting e-commerce industry. Join a team dedicated to making a significant impact on our client's online presence.