E-commerce Social Media Coordinator

Placements24; Paarl; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Placements24 is seeking an enthusiastic and detail-oriented E-commerce Social Media Coordinator in Paarl, Western Cape. The role offers hands-on experience in executing social media strategies, content creation, and community management to boost the online brand presence and customer engagement.

You will assist in posting across platforms, track performance, and collaborate with the marketing team in a fast-paced e-commerce environment. This is an entry-level opportunity with growth potential.

Qualifications

• Relevant tertiary qualification in Marketing, Communications, or a related field, or equivalent practical experience.
• Some experience or a strong interest in social media marketing and content creation, preferably within an e-commerce setting.

Responsibilities

• Assist in creating and scheduling daily posts across platforms (Instagram, Facebook, Pinterest).
• Source and create visually appealing content including graphics and short videos.
• Monitor social media channels for comments, messages, and mentions; assist in responding to community inquiries.
• Support campaigns and promotional activities.
• Track engagement metrics and contribute to monthly reports.
• Research social media trends, competitor activities, and relevant industry news.
• Update product information and promotional content on the e-commerce website.
• Collaborate with the marketing team to ensure brand consistency across all digital touchpoints.
• Provide general administrative support to the marketing department.

Skills

Content creation

Social media platforms knowledge

Team collaboration

Organizational skills

Education

Marketing/Communications degree

Tools

Hootsuite

Buffer

Canva

Job description

About the Role

Our client, a thriving online retailer, is seeking an enthusiastic and detail-oriented E-commerce Social Media Coordinator to support their marketing efforts in Paarl, Western Cape . This role is ideal for a motivated individual looking to kick-start or advance their career in digital marketing and social media within the e-commerce sector. You will be responsible for assisting in the execution of social media strategies, creating engaging content, and supporting community management initiatives. Your efforts will directly contribute to enhancing our client's online brand presence and driving customer engagement. The successful candidate is a creative individual with a passion for social media, excellent organizational skills, and a desire to learn and grow in a fast-paced environment. This role is based in our Paarl office.

Key Responsibilities

Assist in the creation and scheduling of daily posts across various social media platforms (e.g., Instagram, Facebook, Pinterest). Source and create visually appealing content, including graphics and short videos, in line with brand guidelines. Monitor social media channels for comments, messages, and mentions, and assist in responding to community inquiries. Support the social media manager in executing social media campaigns and promotional activities. Help track social media performance metrics and contribute to monthly reports. Conduct research on social media trends, competitor activities, and relevant industry news. Assist with updating product information and promotional content on the e-commerce website. Collaborate with the marketing team to ensure brand consistency across all digital touchpoints. Provide general administrative support to the marketing department as needed.

Requirements

Relevant tertiary qualification in Marketing, Communications, or a related field, or equivalent practical experience. Some experience or a strong interest in social media marketing and content creation, preferably within an e-commerce setting. Proficiency with social media management tools (e.g., Hootsuite, Buffer) and content creation tools (e.g., Canva). Good understanding of major social media platforms and their functionalities. Excellent written and verbal communication skills. Strong organizational abilities and meticulous attention to detail. Ability to work effectively in a team environment and manage multiple tasks under deadlines. A proactive and eager-to-learn attitude. Basic knowledge of graphic design or video editing is a plus.

Benefits

Our client offers a competitive entry-level salary and a comprehensive benefits package for the E-commerce Social Media Coordinator role. This position provides an excellent opportunity to gain foundational experience in e-commerce marketing and social media management within a supportive and dynamic team. You will receive hands‑on training and mentorship, enabling you to develop valuable skills in a rapidly growing industry. Employees benefit from a positive work culture and opportunities for career advancement within the company. This role is ideal for someone looking to build a solid career foundation in digital marketing.