E-commerce Platform Manager

Placements24; Vereeniging; Ibrido; ZAR 1.200.000 - 1.800.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Strategic leadership role

Professional development

Collaborative environment

Descrizione del lavoro

Placements24 in Vereeniging, South Africa, seeks an experienced E-commerce Platform Manager to own the strategy, development, and performance of the online store. You will guide UX, CRO, analytics, and integrations with IT, marketing, product and design teams.

The role emphasizes delivering a high-converting, secure, scalable platform while leading a team of platform specialists. You will drive continuous improvement, oversee third-party gateways, and translate business needs into technical

Competenze

• Bachelor's degree in a related field.
• 6+ years of experience in e-commerce platform management.
• Experience with enterprise-level platforms (Magento, Shopify Plus, Salesforce Commerce Cloud).
• Strong understanding of UX/UI, CRO, and A/B testing methodologies.
• Proficiency in web analytics and data interpretation.
• Experience with agile development and project management tools.
• Excellent leadership and stakeholder management skills.
• Deep understanding of SEO and digital marketing best practices.
• Ability to translate business requirements into technical specifications.

Mansioni

• Define and execute the platform strategy and roadmap.
• Oversee daily platform operations, uptime, and performance.
• Collaborate with development teams to implement features, functionalities, and integrations.
• Drive UX and CRO improvements through data analysis and testing.
• Monitor KPIs such as traffic, conversion, AOV, and bounce rate.
• Ensure security, scalability, and regulatory compliance.
• Coordinate with marketing for product merchandising and promotions.
• Manage third-party integrations (gateways, CRM, etc.).
• Stay ahead of e-commerce tech trends to identify opportunities for innovation.
• Lead and mentor platform specialists and developers.

Conoscenze

UX principles

CRO

A/B testing

Data analysis

Leadership

Stakeholder management

Digital strategy

Formazione

Bachelor's degree in related field

Strumenti

Magento

Shopify Plus

Salesforce Commerce Cloud

Google Analytics

Descrizione del lavoro

About the Role

Our client, a leading and innovative e-commerce entity, is seeking an experienced E-commerce Platform Manager to oversee the strategy, development, and performance of their online platform. Based in Vereeniging, Gauteng , this role is crucial for ensuring a seamless, intuitive, and high-converting customer experience. You will be responsible for managing the e-commerce platform's day-to-day operations, driving continuous improvement, and implementing new features and functionalities to support business growth. The ideal candidate possesses a strong understanding of e-commerce technologies, user experience (UX) principles, and data-driven decision-making. This is an excellent opportunity to lead the technical vision for a significant online presence and contribute to the strategic direction of a forward-thinking company. You will work closely with IT, marketing, product, and design teams to deliver a world-class online shopping experience. We are looking for a results-oriented individual with strong project management skills and a passion for leveraging technology to enhance customer engagement and drive sales. Join us in Vereeniging and take ownership of a critical component of our client's digital success.

Key Responsibilities

• Manage the overall strategy, roadmap, and execution for the e-commerce platform.
• Oversee daily platform operations, including site performance, uptime, and bug fixing.
• Collaborate with development teams to implement new features, functionalities, and integrations.
• Drive improvements in user experience (UX) and conversion rate optimization (CRO) through A/B testing and data analysis.
• Monitor platform analytics to track key performance indicators (KPIs) such as traffic, conversion rates, AOV, and bounce rates.
• Ensure the platform is secure, scalable, and compliant with relevant regulations.
• Work closely with marketing teams to ensure effective product merchandising and promotional campaigns are implemented on the platform.
• Manage third-party integrations (e.g., payment gateways, shipping providers, CRM).
• Stay abreast of emerging e-commerce technologies and trends to identify opportunities for innovation.
• Lead and mentor a team of platform specialists and developers.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Business, Marketing, or a related field.
• Minimum of 6 years of experience in e-commerce platform management, with a strong focus on digital strategy and operations.
• Proven experience managing enterprise-level e-commerce platforms (e.g., Magento, Shopify Plus, Salesforce Commerce Cloud).
• Strong understanding of UX/UI principles, conversion rate optimization (CRO), and A/B testing methodologies.
• Proficiency in web analytics tools (e.g., Google Analytics) and data interpretation.
• Experience with agile development methodologies and project management tools.
• Excellent leadership, communication, and stakeholder management skills.
• Deep understanding of e-commerce best practices, SEO, and digital marketing principles.
• Ability to translate business requirements into technical specifications.
• Experience managing third-party vendors and integrations.

Benefits

• Competitive salary and comprehensive benefits package.
• Opportunity to lead the strategic direction of a major e-commerce platform.
• Work in a dynamic, innovative, and collaborative environment.
• Professional development and career advancement opportunities.
• Be part of a company committed to technological excellence and customer satisfaction.
• Contribute significantly to the e-commerce success from Vereeniging, Gauteng .