E-commerce Platform Manager

Placements24; Stellenbosch; Hybrid; ZAR 600,000 - 1,400,000; Full time

Benefits offered by this job

Executive bonus

Hybrid work

Health insurance

Life insurance

Disability insurance

Dev budget

Conference sponsorship

Leadership role

Job summary

Placements24 is seeking an E-commerce Platform Manager to oversee the online storefront in Stellenbosch. You will own the platform roadmap, guide feature integrations, and collaborate with IT, marketing and product teams to deliver a scalable, secure and user-friendly experience.

The role requires strong leadership and hands-on experience with major platforms, APIs and agile processes to drive growth and efficiency across the business.

Qualifications

• Bachelor's degree in CS/Business or related field.
• Extensive experience in e-commerce platform management with major platforms (Magento, Salesforce Commerce Cloud, Shopify Plus).
• Strong understanding of web development processes, APIs and system integrations.
• Proven ability to manage complex projects with cross-functional teams.
• Experience with Agile methodologies and project management tools.

Responsibilities

• Manage day-to-day operations and strategic roadmap for the e-commerce platform.
• Oversee implementation of new features and upgrades with minimal user disruption.
• Collaborate with IT, marketing and product to define platform requirements.
• Monitor platform performance, uptime and security.
• Drive initiatives to improve usability, conversion rates and customer experience.
• Stay updated on e-commerce tech trends and opportunities for innovation.

Skills

Platform management

Magento

Salesforce Commerce Cloud

Shopify Plus

APIs & integrations

Agile

Leadership

Stakeholder management

Cross-functional collaboration

Education

Bachelor's degree

Master's preferred

Job description

About the Role

Our client is seeking a strategic and technically adept E-commerce Platform Manager to oversee their online platform operations in Stellenbosch. This role is responsible for the overall health, performance, and evolution of the e-commerce website, ensuring it meets business objectives and provides an exceptional user experience. You will manage the platform roadmap, liaise with development teams, and implement new features and integrations to drive growth and efficiency. This is a key leadership position for someone passionate about e-commerce technology and strategy.

Key Responsibilities

• Manage the day-to-day operations and strategic roadmap for the e-commerce platform.
• Oversee the implementation of new features, integrations, and upgrades, ensuring minimal disruption to users.
• Collaborate with IT, marketing, and product teams to define platform requirements and priorities.
• Monitor platform performance, uptime, and security, proactively addressing any issues.
• Drive initiatives to improve website usability, conversion rates, and overall customer experience.
• Stay abreast of e-commerce technology trends and identify opportunities for innovation.

Requirements

• Bachelor's degree in Computer Science, Business, or a related field; Master's degree preferred.
• Extensive experience in e-commerce platform management, including experience with major platforms (e.g., Magento, Salesforce Commerce Cloud, Shopify Plus).
• Strong understanding of web development processes, APIs, and system integrations.
• Proven ability to manage complex projects and work with cross-functional teams.
• Experience with Agile methodologies and project management tools.
• Excellent leadership, communication, and stakeholder management skills.

Benefits

• Highly competitive executive salary and bonus opportunities.
• Hybrid work model for optimal work-life balance.
• Premium health, life, and disability insurance.
• Significant budget for professional development and industry conferences.
• Opportunity to lead and shape the future of a leading e-commerce platform.