E-commerce Platform Manager

Placements24; Benoni; On-site; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Competitive salary

On-site role Benoni

Medical & dental insurance

Pension fund

Generous annual leave

Advanced e-commerce tools

Collaborative culture

Performance-based bonuses

Learning & development

Job summary

Placements24 is seeking an experienced E‑commerce Platform Manager in Benoni to lead and optimize the company’s online store. You will oversee platform development, integrations, and performance, collaborating with IT, marketing and operations to drive growth.

The role requires strong knowledge of e‑commerce platforms, APIs, and UX best practices, with a focus on delivering a seamless user experience across devices and optimizing SEO.

Qualifications

• Bachelor’s degree or equivalent in a relevant field.
• Minimum 5 years in e-commerce platform management or product management.
• Experience with major platforms (Magento, Shopify Plus, Salesforce Commerce Cloud).
• Strong API and integration understanding for platform extensions.

Responsibilities

• Oversee day-to-day management and ongoing development of the e‑commerce platform.
• Define and manage the platform roadmap, features, enhancements, and bug fixes.
• Gather requirements from IT, Marketing and Operations; translate to specs.
• Manage relationships with third‑party vendors and tech partners.
• Optimize performance, speed, security and SEO; analyze user behavior.
• Lead implementation of new features, integrations (payments, ERP) and tech.
• Document platform functionalities and processes; monitor emerging technologies.
• Ensure seamless UX across devices; collaborate to drive growth targets.

Skills

Magento

Shopify Plus

Salesforce Commerce Cloud

APIs & integrations

UX/UI principles

Stakeholder management

Agile familiarity

Cross-functional leadership

Education

Bachelor's degree (CS/IT/Business/Marketing)

Tools

ERP integrations

Job description

About the Role

Our client is seeking a highly experienced and strategic E-commerce Platform Manager to oversee and optimize their online store. Based in Benoni, Gauteng , this is an on-site position critical for ensuring the optimal performance, functionality, and user experience of their e-commerce platform. You will be responsible for managing the platform's development, integration of new features, and ensuring it meets the evolving needs of the business and its customers. The ideal candidate will have a deep understanding of e-commerce technologies, user experience best practices, and the ability to translate business requirements into technical solutions. You will collaborate closely with IT, marketing, and operations teams to drive digital innovation and achieve e-commerce growth targets. This role is a key position within our client’s digital strategy, located in the bustling commercial hub of Benoni .

Key Responsibilities

• Oversee the day-to-day management and ongoing development of the e-commerce platform.
• Define and manage the platform roadmap, prioritizing new features, enhancements, and bug fixes.
• Collaborate with internal teams (IT, Marketing, Operations, Sales) to gather requirements and translate them into functional specifications.
• Manage relationships with third-party platform vendors and technology partners.
• Ensure the platform is optimized for performance, speed, security, and SEO best practices.
• Monitor platform analytics and user behavior to identify areas for improvement and implement enhancements.
• Lead the implementation of new e-commerce features, integrations (e.g., payment gateways, ERP systems), and technologies.
• Develop and maintain documentation for platform functionalities and processes.
• Stay abreast of emerging e-commerce technologies and trends, evaluating their potential adoption.
• Ensure a seamless and intuitive user experience (UX) across the platform for all devices.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Business, Marketing, or a related field.
• Minimum of 5 years of experience in e-commerce platform management or e-commerce product management.
• Proven experience with major e-commerce platforms (e.g., Magento, Shopify Plus, Salesforce Commerce Cloud).
• Strong understanding of web technologies, APIs, and system integrations.
• Experience in managing cross-functional projects and working with development teams.
• Knowledge of UX/UI principles and best practices for e-commerce.
• Excellent analytical and problem-solving skills.
• Strong communication and stakeholder management abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Familiarity with agile development methodologies is a plus.

Benefits

• Competitive salary package.
• On-site role in a key commercial area of Benoni .
• Full-time employment with opportunities for professional growth.
• Comprehensive medical and dental insurance.
• Pension fund contributions.
• Generous annual leave.
• Access to advanced e-commerce tools and technologies.
• A collaborative and innovative work culture.
• Performance-based bonuses.
• Continuous learning and development programs.