E-commerce Platform Manager - Centurion

Placements24; Bellville; Hybrid; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Competitive salary

Career development opportunities

Collaborative work environment

Comprehensive benefits package

Job summary

Placements24 is seeking an E-commerce Platform Manager to oversee our client's online store in Centurion, Gauteng. This role blends strategic leadership with hands-on technical oversight of the e-commerce platform to drive sales, speed, and customer experience.

You will manage platform operations, upgrades, integrations, analytics, and vendor relations, collaborating with IT, Marketing, Sales, and Operations.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field.
• 5+ years of experience in e-commerce platform management or digital product management.
• Proven experience with one or more major e-commerce platforms (e.g., Magento, Shopify Plus, BigCommerce, Salesforce Commerce Cloud).
• Strong understanding of web technologies, APIs, and system integrations.
• Proficiency in analyzing web analytics data (e.g., Google Analytics) and translating insights into actionable strategies.
• Experience with A/B testing and conversion rate optimization (CRO) methodologies.
• Excellent project management and organizational skills.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with technical and non-technical stakeholders.
• Experience managing budgets and vendor relationships.
• Knowledge of SEO principles and their application to e-commerce platforms.

Responsibilities

• Manage the day-to-day operations and maintenance of the e-commerce platform (e.g., Magento, Shopify Plus, Salesforce Commerce Cloud).
• Oversee platform upgrades, integrations, and bug fixes, ensuring minimal disruption to business operations.
• Collaborate with cross-functional teams (IT, Marketing, Sales, Operations) to define platform requirements and implement new features.
• Analyze website performance, user behavior, and conversion rates, identifying opportunities for optimization and A/B testing.
• Develop and execute a roadmap for platform enhancements to improve customer experience, site speed, and mobile responsiveness.
• Ensure the platform adheres to security best practices and compliance standards.
• Manage third-party vendor relationships related to the e-commerce platform.
• Monitor website analytics and provide regular reports on key performance indicators (KPIs) to senior management.
• Troubleshoot technical issues and coordinate with development teams for timely resolution.
• Stay informed about emerging e-commerce technologies and industry best practices to maintain a competitive edge.

Skills

Web technologies

APIs

System integrations

Google Analytics

A/B testing

CRO

Project management

Budget management

Vendor management

SEO for e-commerce

Education

Bachelor's degree (CS/IT/Business)

Tools

Magento

Shopify Plus

BigCommerce

Salesforce Commerce Cloud

Job description

About the Role

Our client, a leading online retailer, is seeking a strategic and technically proficient E-commerce Platform Manager to oversee and optimize their digital storefront operations in **Centurion, Gauteng**. This critical role demands a blend of technical expertise, strategic vision, and a deep understanding of customer experience to drive sales and operational efficiency. You will be responsible for the day-to-day management, performance, and evolution of the e-commerce platform, ensuring it meets business goals and customer expectations. The ideal candidate will have extensive experience with major e-commerce platforms, a strong analytical mindset, and a passion for delivering seamless online shopping experiences. This is an excellent opportunity to lead the technological backbone of our client's online business and directly impact its growth and success.

Key Responsibilities

• Manage the day-to-day operations and maintenance of the e-commerce platform (e.g., Magento, Shopify Plus, Salesforce Commerce Cloud).
• Oversee platform upgrades, integrations, and bug fixes, ensuring minimal disruption to business operations.
• Collaborate with cross-functional teams (IT, Marketing, Sales, Operations) to define platform requirements and implement new features.
• Analyze website performance, user behavior, and conversion rates, identifying opportunities for optimization and A/B testing.
• Develop and execute a roadmap for platform enhancements to improve customer experience, site speed, and mobile responsiveness.
• Ensure the platform adheres to security best practices and compliance standards.
• Manage third-party vendor relationships related to the e-commerce platform.
• Monitor website analytics and provide regular reports on key performance indicators (KPIs) to senior management.
• Troubleshoot technical issues and coordinate with development teams for timely resolution.
• Stay informed about emerging e-commerce technologies and industry best practices to maintain a competitive edge.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field.
• 5+ years of experience in e-commerce platform management or digital product management.
• Proven experience with one or more major e-commerce platforms (e.g., Magento, Shopify Plus, BigCommerce, Salesforce Commerce Cloud).
• Strong understanding of web technologies, APIs, and system integrations.
• Proficiency in analyzing web analytics data (e.g., Google Analytics) and translating insights into actionable strategies.
• Experience with A/B testing and conversion rate optimization (CRO) methodologies.
• Excellent project management and organizational skills.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with technical and non-technical stakeholders.
• Experience managing budgets and vendor relationships.
• Knowledge of SEO principles and their application to e-commerce platforms.

Benefits

• Competitive salary commensurate with experience.
• Opportunity to lead and shape a critical business platform.
• Access to professional development and training opportunities.
• Collaborative and innovative work environment.
• Comprehensive benefits package.

Make a significant impact on the growth and success of a leading online business in **Centurion, Gauteng**.