Senior E-commerce Platform Manager

Placements24; Mossel Bay; Sur place; ZAR 900 000 - 1 200 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Medical aid

Retirement savings plan

Advanced training & certifications

Office in Mossel Bay

Parking

Annual leave + bonuses

Résumé du poste

Placements24 is seeking a Senior E-commerce Platform Manager in Mossel Bay to lead the development, optimization, and maintenance of the core e-commerce platform. You will drive strategic initiatives, oversee integrations, and collaborate with Marketing, IT, and UX/UI teams to deliver a seamless shopping experience.

The ideal candidate has 6+ years in e-commerce platform management, hands-on experience with Magento/Shopify Plus/Salesforce Commerce Cloud, and strong project management in an Agile

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field.
• Master's degree preferred.
• Minimum of 6 years of experience in e-commerce platform management or related digital product management.
• Proven experience with large-scale e-commerce platforms (Magento, Shopify Plus, Salesforce Commerce Cloud).
• Strong understanding of e-commerce best practices, UX/UI, and CRO.
• Excellent project management with Agile methodologies.
• Proficiency in data analysis using Google Analytics.
• Experience with API integrations and third-party platform integrations.
• Strong leadership and stakeholder communication skills.
• On-site Mossel Bay, Western Cape office.

Responsabilités

• Lead the strategic roadmap and day-to-day operations of the e-commerce platform.
• Oversee platform development projects, integrations and upgrades.
• Collaborate with Marketing, IT, Operations, UX/UI to define requirements and deliver enhancements.
• Manage relationships with third-party technology vendors and service providers.
• Monitor platform performance, uptime and security, ensuring data integrity.
• Analyze user behavior and site metrics to identify opportunities to improve customer experience and conversion rates.
• Develop and implement strategies to enhance site search, navigation and product discovery.
• Ensure compliance with relevant legal and regulatory requirements.
• Manage the e-commerce platform budget and resource allocation.
• Stay informed about emerging e-commerce technologies and trends, recommending adoption where beneficial.

Connaissances

Leadership

Communication

Project management

Agile methodologies

Data analysis

Google Analytics

Formation

Bachelor's degree in CS/IT/Business Admin

Master's degree

Outils

Magento

Shopify Plus

Salesforce Commerce Cloud

Description du poste

About the Role

Our client, a leading online retailer with a significant presence in Mossel Bay, Western Cape , is seeking an experienced and strategic Senior E-commerce Platform Manager to oversee the development, optimization, and maintenance of their core e-commerce platform. This pivotal role requires a deep understanding of e-commerce technologies, user experience best practices, and a proven ability to manage complex digital projects from inception to completion. You will be responsible for ensuring the platform is robust, scalable, and provides a seamless shopping experience for customers. The ideal candidate is a visionary leader with a strong technical background and exceptional project management skills, capable of driving innovation and enhancing the overall online customer journey. This is a key strategic position that will directly impact our client's success in the competitive online marketplace.

Key Responsibilities

• Lead the strategic roadmap and day-to-day operations of the e-commerce platform, ensuring alignment with business objectives.
• Oversee platform development projects, including new feature implementations, integrations, and upgrades.
• Collaborate with cross-functional teams (Marketing, IT, Operations, UX/UI Design) to define platform requirements and deliver enhancements.
• Manage relationships with third-party technology vendors and service providers.
• Monitor platform performance, uptime, and security, implementing measures to ensure optimal functionality and data integrity.
• Analyze user behavior and site metrics to identify opportunities for improving customer experience and conversion rates.
• Develop and implement strategies to enhance site search, navigation, and product discovery.
• Ensure the platform complies with all relevant legal and regulatory requirements.
• Manage the e-commerce platform budget and resource allocation effectively.
• Stay informed about emerging e-commerce technologies and trends, recommending adoption where beneficial.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• Master's degree preferred.
• Minimum of 6 years of experience in e-commerce platform management, web development, or a related digital product management role.
• Proven experience in managing large-scale e-commerce platforms (e.g., Magento, Shopify Plus, Salesforce Commerce Cloud).
• Strong understanding of e-commerce best practices, UX/UI principles, and conversion rate optimization (CRO).
• Excellent project management skills, with experience using Agile methodologies.
• Proficiency in data analysis and reporting using tools like Google Analytics.
• Experience with API integrations and third-party platform integrations.
• Strong leadership and communication skills, with the ability to influence stakeholders at all levels.
• Ability to work effectively in a team-oriented environment within our Mossel Bay, Western Cape office.
• Familiarity with SEO best practices as they relate to e-commerce platforms.

Benefits

• Our client offers a highly competitive salary, commensurate with extensive experience and leadership capabilities.
• Employees will benefit from a comprehensive medical aid package, including family coverage options, and a robust retirement savings plan.
• The company is committed to employee growth, providing access to advanced training, industry certifications, and opportunities to attend leading e-commerce conferences.
• This is an office-based role in a modern facility located in Mossel Bay, Western Cape , promoting a collaborative and dynamic work environment.
• Parking is readily available, and the office is conveniently located.
• Employees will also enjoy a generous annual leave allowance and potential performance bonuses, recognizing their significant contribution to the company's digital success.