E-commerce Platform Manager - Retail Sector

Placements24; Pretoria; On-site; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Competitive salary

Health & dental

Professional development

Innovative culture

Retirement plan

Job summary

Placements24 is seeking a highly skilled E-commerce Platform Manager to oversee and optimize our online retail platform from our Pretoria office. You will manage platform functionality, performance, and growth, working closely with development, marketing, and operations teams.

The role requires hands-on expertise in e-commerce technologies, analytics, and retail best practices to drive online sales, engagement, and retention.

Qualifications

• 5+ years of experience in e-commerce management, preferably within the retail industry.
• Experience with major e-commerce platforms (Shopify, Magento, Salesforce Commerce Cloud).
• Proficiency in web analytics tools (Google Analytics) and A/B testing methodologies.
• Experience with project management and cross-functional team collaboration.
• Bachelor's degree in Business, Marketing, CS, or a related field.

Responsibilities

• Manage the day-to-day operations and strategic development of the company's e-commerce platform.
• Oversee website design, user experience (UX), and conversion rate optimization (CRO) initiatives.
• Collaborate with development teams to implement new features, functionalities, and integrations.
• Monitor website performance, uptime, and security, ensuring a stable and reliable online presence.
• Analyze e-commerce data, including sales, traffic, and customer behavior, to drive informed decisions and strategies.
• Develop and execute strategies to increase online sales, customer engagement, and retention.

Skills

E-commerce management

Analytics

CRO

Project management

Cross-functional collaboration

Strategic thinking

Problem-solving

Education

Bachelor's degree in Business/Marketing/CS

Tools

Shopify

Magento

Salesforce Commerce Cloud

Google Analytics

A/B testing tools

Job description

About the Role

Our client is seeking a highly skilled E-commerce Platform Manager to oversee and optimize their online retail platform. This role is critical for ensuring a seamless and engaging online shopping experience for customers. You will be responsible for managing the platform's functionality, performance, and growth, working closely with development, marketing, and operations teams. This position requires a hands‑on individual with a deep understanding of e-commerce technologies and retail best practices, based in our Pretoria office.

Key Responsibilities

• Manage the day-to-day operations and strategic development of the company's e-commerce platform .
• Oversee website design, user experience (UX), and conversion rate optimization (CRO) initiatives.
• Collaborate with development teams to implement new features, functionalities, and integrations.
• Monitor website performance, uptime, and security, ensuring a stable and reliable online presence.
• Analyze e-commerce data, including sales, traffic, and customer behavior, to drive informed decisions and strategies.
• Develop and execute strategies to increase online sales, customer engagement, and retention.

Requirements

• 5+ years of experience in e-commerce management , preferably within the retail industry.
• Strong understanding of e-commerce platforms (e.g., Shopify, Magento, Salesforce Commerce Cloud) and related technologies.
• Proficiency in web analytics tools (e.g., Google Analytics) and A/B testing methodologies.
• Experience with project management and cross-functional team collaboration.
• Excellent analytical, problem-solving, and strategic thinking skills.
• Bachelor's degree in Business, Marketing, Computer Science, or a related field.

Benefits

• Competitive salary commensurate with experience.
• Comprehensive health, dental, and vision benefits package.
• Opportunities for professional development and attending industry conferences.
• A dynamic work environment with a focus on innovation and growth.
• Retirement savings plan.