E-commerce Platform Manager

Placements24; Kempton Park; Presencial; ZAR 600 000 - 1 000 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Medical aid

Retirement savings plan

Paid annual leave

Sick leave

Professional growth opportunities

Staff discounts

Office in Tembisa with parking

Team-building events

Performance-based bonuses

Resumo da oferta

Placements24 is seeking an experienced E-commerce Platform Manager to oversee and enhance the online retail presence. The role is based in Tembisa, Gauteng, and covers day-to-day operations, strategic development, and performance optimization of the e-commerce platform.

You will drive traffic, improve UX, and maximize conversions while collaborating with marketing, sales, and customer service teams. A strong background in CMS, analytics, and inventory management will be essential to success.

Qualificações

• Bachelor's degree in E-commerce, Business, IT, or related field.
• At least 4 years of experience in e-commerce platform management or a similar role.
• Experience with e-commerce platforms (Shopify, Magento, WooCommerce) and CMS.
• Strong understanding of UX/UI principles in e-commerce.
• Proficiency with web analytics tools such as Google Analytics.
• Experience with product information management (PIM) and inventory management systems.
• Excellent project management and organizational skills, with the ability to manage multiple priorities.
• Strong analytical and problem-solving abilities.
• Effective communication and interpersonal skills for cross-functional collaboration.
• Experience working in the Tembisa, Gauteng region is advantageous.

Responsabilidades

• Manage end-to-end operations of the e-commerce website with focus on performance and uptime.
• Implement and manage website updates, features, and integrations with dev teams and vendors.
• Develop and execute UX and conversion optimization strategies.
• Monitor analytics, sales data, and customer feedback for improvements.
• Oversee product catalog management including pricing and inventory.
• Coordinate with marketing, sales, and customer service for brand consistency.
• Lead A/B testing to optimize performance.
• Stay updated on e-commerce trends and best practices.
• Troubleshoot platform issues promptly.
• Ensure compliance with e-commerce regulations and data privacy standards.

Conhecimentos

E-commerce platform management

Shopify

Magento

WooCommerce

UX/UI principles

Google Analytics

PIM software

Inventory management

Project management

Communication

Formação académica

Bachelor's degree in E-commerce, Business, IT, or related field

Ferramentas

CMS platforms

Google Analytics

PIM software

Inventory management system

Descrição da oferta de emprego

About the Role

Our client is seeking a dedicated and skilled E-commerce Platform Manager to oversee and enhance their online retail presence, based in Tembisa, Gauteng, ZA . This is a hands-on role responsible for the day-to-day operations, strategic development, and performance optimization of the company's e-commerce platform. The ideal candidate will possess a deep understanding of e-commerce best practices, website functionality, and user experience design. You will be at the forefront of ensuring a seamless and engaging online shopping journey for customers, driving traffic, and maximizing conversion rates. This is an excellent opportunity for a motivated individual to take ownership of a critical business function and contribute to significant growth in a thriving market. The role requires a proactive approach to problem-solving and a commitment to delivering exceptional online experiences. We are looking for someone who can drive innovation and efficiency in all aspects of the e-commerce platform.

Key Responsibilities

• Manage the end-to-end operations of the e-commerce website, ensuring optimal performance, reliability, and uptime.
• Implement and manage website updates, new features, and integrations, collaborating with development teams and third-party vendors.
• Develop and execute strategies to improve user experience (UX) and conversion rates on the e-commerce platform.
• Monitor website analytics, sales data, and customer feedback to identify areas for improvement and opportunities for growth.
• Oversee product catalog management, including adding new products, updating descriptions, and managing pricing and inventory levels.
• Coordinate with marketing, sales, and customer service teams to ensure a consistent brand message and customer experience across all touchpoints.
• Manage the A/B testing process for website elements to optimize performance and drive better results.
• Stay abreast of industry trends, emerging technologies, and best practices in e-commerce platform management.
• Troubleshoot and resolve any technical issues or bugs that arise on the platform promptly.
• Ensure the platform complies with all relevant e-commerce regulations and data privacy standards.

Requirements

• Bachelor's degree in E-commerce, Business, IT, or a related field.
• At least 4 years of experience in e-commerce platform management or a similar role.
• Proven experience with e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and content management systems (CMS).
• Strong understanding of UX/UI principles and their application to e-commerce websites.
• Proficiency in web analytics tools such as Google Analytics.
• Experience with product information management (PIM) and inventory management systems.
• Excellent project management and organizational skills, with the ability to manage multiple priorities.
• Strong analytical and problem-solving abilities.
• Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams.
• Experience working within the Tembisa, Gauteng, ZA region is advantageous but not essential.

Benefits

• This role offers a competitive annual salary between R and R .
• Comprehensive medical aid coverage is provided, along with a retirement savings plan.
• Employees are entitled to paid annual leave and sick leave, ensuring a healthy work-life balance.
• Opportunities for professional growth through workshops and industry certifications are available.
• Staff discounts on products are a perk of this position.
• The role is based in our accessible office location in Tembisa, Gauteng, ZA , with ample parking facilities.
• Regular team-building events are organized to foster a positive work environment.
• Performance-based bonuses may also be awarded.