E-commerce Platform Manager

Placements24; Mossel Bay; In loco; ZAR 600.000 - 900.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary package

Leadership opportunity in e‑commerce

Training and development opportunities

Medical aid and retirement fund

Generous annual leave

Dynamic work environment

Descrizione del lavoro

Placements24 in Mossel Bay, Western Cape, is seeking an experienced E-commerce Platform Manager to oversee and optimize the online sales platform. You will drive user experience, product merchandising, and performance analytics to grow online revenue and customer satisfaction.

The role requires strong knowledge of e‑commerce technologies, digital marketing, and journey optimization. You will coordinate IT, marketing, and operations to ensure reliable platform performance and scalable growth.

Competenze

• Bachelor's degree in Business, Marketing, IT, or related field.
• 4–6 years of e-commerce management experience.
• Strong UX/UI, analytics, and optimization skills.
• Experience with Magento, Shopify Plus, or WooCommerce.
• Excellent cross‑functional collaboration abilities.

Mansioni

• Manage day‑to‑day operations and performance of the e‑commerce platform.
• Oversee UX/UI improvements to boost engagement and conversions.
• Develop merchandising, categorization, and search optimization strategies.
• Maintain product information accuracy and presentation on site.
• Coordinate with IT, marketing, and operations for integrations.
• Analyze traffic, conversion, and sales data to identify trends.
• Lead A/B testing to optimize user journeys and outcomes.
• Stay current with e‑commerce trends and best practices.
• Manage vendor relationships related to the platform.
• Ensure security, compliance, and optimal site performance.

Conoscenze

Analytical thinking

Project management

Communication skills

UX/UI principles

Web analytics

A/B testing

SEO/SEM understanding

Formazione

Bachelor's degree in Business, Marketing, IT, or related field

Strumenti

Google Analytics

A/B testing tools

Descrizione del lavoro

About the Role

Our client is looking for a skilled and experienced E-commerce Platform Manager to oversee and optimize their online sales platform in **Mossel Bay, Western Cape**. This pivotal role requires a strategic individual who can ensure the seamless operation, continuous improvement, and growth of the e-commerce website. You will be responsible for managing all aspects of the platform, from user experience and product merchandising to technical integrations and performance analytics. The ideal candidate will possess a strong understanding of e-commerce technologies, digital marketing strategies, and customer journey optimization. This is a fantastic opportunity to take ownership of a key digital asset for a company operating within the beautiful coastal region of **Mossel Bay, Western Cape**, and to drive significant improvements in online revenue and customer satisfaction.

Key Responsibilities

• Manage the day-to-day operations and performance of the e-commerce platform.


• Oversee website design, user experience (UX), and user interface (UI) improvements to enhance customer engagement and conversion rates.


• Develop and implement strategies for product merchandising, categorization, and search optimization.


• Manage product information, ensuring accuracy, completeness, and compelling presentation across the site.


• Collaborate with IT, marketing, and operations teams to ensure smooth technical operations and integrations (e.g., payment gateways, shipping providers).


• Analyze website performance data, including traffic, conversion rates, and sales, to identify trends and opportunities for improvement.


• Implement and manage A/B testing initiatives to optimize various aspects of the user journey.


• Stay current with e-commerce best practices, emerging technologies, and industry trends.


• Manage vendor relationships related to the e-commerce platform.


• Ensure the website is secure, compliant with relevant regulations, and performs optimally.

Requirements

• Bachelor's degree in Business, Marketing, IT, or a related field.


• Minimum of 4-6 years of experience in e-commerce management, platform management, or a similar role.


• Proven experience with e-commerce platforms (e.g., Magento, Shopify Plus, WooCommerce).


• Strong understanding of UX/UI principles and best practices.


• Proficiency in web analytics tools (e.g., Google Analytics) and A/B testing tools.


• Experience with SEO and SEM principles as they apply to e-commerce.


• Excellent project management and organizational skills.


• Strong analytical and problem-solving abilities.


• Effective communication and interpersonal skills, with the ability to collaborate across departments.


• Experience working within the **Mossel Bay, Western Cape** business community is a plus.

Benefits

• Competitive salary package.


• Opportunity to lead and shape the e-commerce strategy for a prominent business in **Mossel Bay, Western Cape**.


• Exposure to diverse aspects of online retail operations.


• Professional development and training opportunities.


• Contribution to medical aid and retirement fund.


• Generous annual leave.


• A supportive and dynamic work environment.