E-commerce Platform Specialist

Placements24; Rustenburg; On-site; ZAR 420,000 - 640,000; Full time

Benefits offered by this job

Salary commensurate with experience

On-site role in Rustenburg

Job summary

Placements24 is seeking an experienced E-commerce Platform Specialist to manage online sales platforms, ensuring seamless customer experience and optimized sales. The role is based on-site in Rustenburg, North West, ZA, and requires hands-on platform administration and ongoing improvements.

You will oversee product listings, pricing, inventory synchronization, and feature enhancements while collaborating with developers to boost performance and sales insights.

Qualifications

• Proven experience as an E-commerce Specialist, Platform Manager, or similar role.
• Strong understanding of e-commerce platforms and their functionalities.
• Experience with product information management (PIM) and inventory management systems.
• Proficiency in using back-end e-commerce administration panels.
• Ability to analyze data and generate actionable insights from sales and web analytics.
• Experience with HTML and CSS for minor website edits is a plus.
• Excellent problem-solving and analytical skills.
• Strong organizational and time-management abilities.
• Effective communication skills, both written and verbal.
• Must be able to work full-time on-site in Rustenburg, North West, ZA.

Responsibilities

• Oversee daily operations of the e-commerce platform for site stability and performance.
• Manage product catalog: upload, update descriptions, pricing, and images.
• Ensure accurate inventory levels across all sales channels with warehouse coordination.
• Process and monitor online orders and respond to customer inquiries.
• Implement and manage promotions, discounts, and coupon codes.
• Troubleshoot and resolve technical issues on the platform.
• Collaborate with developers and designers on new features and enhancements.
• Analyze sales data, site traffic, and conversion rates for improvements.
• Stay updated on e-commerce trends and platform updates.
• Ensure compliance with data privacy regulations and security protocols.

Skills

E-commerce experience

Data analysis

Analytical skills

Problem-solving

Communication skills

Tools

Shopify

Magento

WooCommerce

PIM systems

Inventory management

HTML/CSS editing

Job description

About the Role

Our client is looking for a highly skilled and experienced E-commerce Platform Specialist to join their operational team. This crucial role is responsible for the efficient and effective management of their online sales platforms, ensuring a seamless customer experience and maximizing sales potential. The ideal candidate will possess a deep understanding of e-commerce technologies, best practices, and the ability to troubleshoot and optimize platform performance. This position requires a hands-on approach and is based at our client's offices in **Rustenburg, North West, ZA**. You will be instrumental in managing product listings, order processing, inventory synchronization, and implementing new platform features. This is an excellent opportunity for an individual with a strong technical aptitude and a passion for driving e-commerce success within a reputable organization. We seek a proactive individual who can contribute to the continuous improvement of our online sales infrastructure.

Key Responsibilities

• Oversee the daily operations of the e-commerce platform, ensuring site stability and optimal performance.
• Manage product catalog, including uploading new products, updating descriptions, pricing, and images.
• Ensure accurate inventory levels are reflected across all sales channels, coordinating with the warehouse team.
• Process and monitor online orders, managing customer inquiries related to order status and fulfillment.
• Implement and manage promotional activities, discounts, and coupon codes on the e-commerce platform.
• Troubleshoot and resolve any technical issues or bugs that arise on the platform.
• Collaborate with web developers and designers to implement new features and enhancements.
• Analyze sales data, website traffic, and conversion rates to identify areas for improvement.
• Stay current with e-commerce trends, platform updates, and emerging technologies.
• Ensure compliance with data privacy regulations and security protocols.

Requirements

• Proven experience as an E-commerce Specialist, Platform Manager, or similar role.
• Strong understanding of e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and their functionalities.
• Experience with product information management (PIM) and inventory management systems.
• Proficiency in using back-end e-commerce administration panels.
• Ability to analyze data and generate actionable insights from sales and web analytics.
• Experience with HTML and CSS for minor website edits is a plus.
• Excellent problem-solving and analytical skills.
• Strong organizational and time-management abilities.
• Effective communication skills, both written and verbal.
• Must be able to work full-time on-site in **Rustenburg, North West, ZA**.

Benefits

Our client offers a competitive salary and a stable, full-time position based in **Rustenburg, North West, ZA**. Benefits include access to a comprehensive medical aid plan, opportunities for professional development, and a supportive team environment. Employees will gain valuable experience managing a high-traffic e-commerce platform and contribute directly to the company's online success. This role provides a clear path for growth within the organization for dedicated and high-performing individuals.