E-commerce Platform Specialist

Placements24; Pretoria; Hybrid; ZAR 550,000 - 950,000; Full time

Benefits offered by this job

Competitive salary package

Medical and dental insurance

Retirement savings plan

Professional training and certs

Generous annual leave

Access to cutting-edge e-commerce tech

Collaborative team culture

Employee discounts on products

Modern office space in Pretoria

Job summary

Placements24 seeks an experienced E-commerce Platform Specialist in Pretoria to manage and optimize the online storefront. You will handle catalog management, content updates, and troubleshooting to ensure a seamless shopping experience.

You will collaborate with marketing, IT, and customer service to implement new features, improve UX, and drive online sales while staying current with e-commerce tech and best practices.

Qualifications

• 3–5 years of experience in e-commerce platform management or a similar technical role.
• Proficiency with major e-commerce platforms (Shopify, Magento, BigCommerce).
• Strong HTML, CSS, and JavaScript understanding is advantageous.
• Knowledge of PIM, SEO principles, and analytics tools.
• Ability to work cross-functionally with marketing, IT and customer service.

Responsibilities

• Manage and maintain the e-commerce platform for optimal performance and uptime.
• Oversee product information management, pricing, descriptions and images.
• Update website content, banners, landing pages, and promos.
• Troubleshoot platform issues with IT and vendors as needed.
• Optimize product listings for SEO and discoverability.
• Ensure responsive design and strong UX across devices.
• Monitor performance metrics like page speed and uptime, implement improvements.
• Collaborate with marketing on campaigns and product launches.
• Manage integrations with payment gateways, shipping providers and tools.

Skills

E-commerce mgmt

SEO for e-commerce

Google Analytics

Cross-functional collab

Troubleshooting

Education

Bachelor's degree in IT/CS

Tools

Shopify

Magento

BigCommerce

PIM systems

HTML/CSS/JS

Job description

About the Role

Our client, a prominent online retailer based in **Pretoria**, is seeking a highly skilled E-commerce Platform Specialist to manage and optimize their e-commerce platform. This role is crucial for ensuring a seamless, efficient, and user-friendly online shopping experience for customers. You will be responsible for the day-to-day operations of the e-commerce platform, including product catalog management, website content updates, and troubleshooting technical issues. The ideal candidate has a strong understanding of e-commerce technologies, best practices for online merchandising, and a keen eye for detail. You will work closely with marketing, IT, and customer service teams to implement new features, enhance user experience, and drive online sales. This is an excellent opportunity for someone passionate about e-commerce technology to contribute significantly to the growth and success of a leading online business in **Pretoria**. You will be at the forefront of technological advancements within the e-commerce space, ensuring our client maintains a competitive edge. The **Pretoria** office offers a modern and collaborative work environment, perfect for individuals dedicated to digital excellence and innovation in the online retail sector.

Key Responsibilities

• Manage and maintain the e-commerce platform (e.g., Shopify, Magento, WooCommerce) ensuring optimal performance and uptime.
• Oversee product information management (PIM), including adding new products, updating descriptions, pricing, and images.
• Implement and manage website content updates, including banners, landing pages, and promotional content.
• Troubleshoot and resolve technical issues related to the e-commerce platform, coordinating with IT and third-party vendors as needed.
• Optimize product listings for search engines (SEO) and enhance product discoverability.
• Ensure the website is responsive and provides an excellent user experience across all devices.
• Monitor website performance metrics (e.g., page load speed, uptime) and implement improvements.
• Collaborate with the marketing team to execute online campaigns, promotions, and new product launches.
• Manage integrations with third-party applications, such as payment gateways, shipping providers, and marketing tools.
• Stay informed about emerging e-commerce technologies and best practices to recommend platform enhancements.
• Develop and maintain documentation for platform processes and procedures.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Business, or a related field.
• 3-5 years of experience in e-commerce platform management or a similar technical role.
• Proficiency with major e-commerce platforms (e.g., Shopify, Magento, BigCommerce).
• Strong understanding of HTML, CSS, and JavaScript is a plus.
• Experience with Product Information Management (PIM) systems.
• Knowledge of SEO principles and best practices for e-commerce.
• Familiarity with website analytics tools (e.g., Google Analytics).
• Excellent problem-solving and troubleshooting skills.
• Strong organizational and project management abilities.
• Ability to work effectively in a cross-functional team environment.
• Must be based in or willing to relocate to **Pretoria**.

Benefits

• Competitive salary package.
• Comprehensive medical and dental insurance.
• Retirement savings plan.
• Opportunities for professional training and certifications.
• Generous annual leave.
• Access to cutting-edge e-commerce technologies.
• Collaborative team culture.
• Employee discounts on products.
• Modern office space in **Pretoria**.
• Regular performance reviews and career development discussions.