E-commerce Operations & Logistics Coordinator

Placements24; Centurion; Vor Ort; ZAR 300.000 - 420.000; Vollzeit

Benefits dieser Stelle

Competitive annual salary

Paid annual leave

Health and wellness programs

Discounted company products

Career advancement opportunities

Professional development and training

Zusammenfassung

Placements24 in Centurion, Gauteng, is seeking a meticulous E-commerce Operations & Logistics Coordinator to ensure seamless order fulfillment from placement to delivery. The role focuses on optimizing inventory management and enhancing the customer fulfillment experience.

The ideal candidate has strong organizational skills, a solid understanding of supply chain and logistics within e-commerce, and a proactive mindset to streamline processes and maintain high service standards in a dynamic

Qualifikationen

• Proven experience in e-commerce operations, logistics, or supply chain management.
• Strong inventory management understanding and practices.
• Familiarity with shipping carriers, customs procedures, and international shipping regulations.

Aufgaben

• Oversee day-to-day e-commerce order fulfillment processes.
• Coordinate with warehouse staff, carriers, and 3PLs for timely dispatch and delivery.
• Monitor inventory levels across channels and prevent stockouts or overstocking.
• Process returns and exchanges efficiently to maintain customer satisfaction.
• Track shipments and address delivery issues or delays.
• Maintain and improve operational procedures to reduce costs.
• Analyse logistics data to find improvements in delivery times and costs.
• Manage supplier/vendor relationships for operational needs.
• Ensure compliance with regulations and company policies.
• Assist in inventory planning, cycle counts, and stocktakes.

Kenntnisse

E-commerce ops

Logistics

Inventory mgmt

Vendor coordination

Excel

Tools

Order management systems

Inventory software

Jobbeschreibung

About the Role

Our client, a prominent and expanding e-commerce business operating out of Centurion, Gauteng, is searching for a meticulous and proactive E-commerce Operations & Logistics Coordinator. This crucial role will be responsible for ensuring the seamless and efficient flow of goods from order placement to final delivery, optimizing inventory management, and enhancing the overall customer fulfillment experience. The ideal candidate will possess strong organizational skills, a keen eye for detail, and a solid understanding of supply chain and logistics principles within the e-commerce sector. This position presents a fantastic opportunity to contribute significantly to the operational efficiency and customer satisfaction of a thriving online enterprise. You will be a key player in streamlining processes and maintaining high standards of service. The company cultivates an environment of continuous improvement and values individuals who can identify and implement effective solutions in a dynamic operational setting.

Key Responsibilities

• Oversee and manage day-to-day e-commerce order fulfillment processes.
• Coordinate with warehouse staff, shipping carriers, and third-party logistics providers to ensure timely dispatch and delivery of orders.
• Monitor inventory levels across all sales channels and implement strategies to prevent stockouts or overstocking.
• Process returns and exchanges efficiently, ensuring customer satisfaction.
• Track shipments and proactively address any delivery issues or delays.
• Implement and maintain operational procedures to improve efficiency and reduce costs.
• Analyze logistics data to identify areas for improvement in delivery times, shipping costs, and packaging.
• Manage relationships with suppliers and vendors related to operational needs.
• Ensure compliance with all relevant regulations and company policies.
• Assist in the planning and execution of inventory management strategies, including cycle counts and stocktakes.

Requirements

• Proven experience in e-commerce operations, logistics, or supply chain management.
• Strong understanding of inventory management principles and practices.
• Familiarity with shipping carriers, customs procedures, and international shipping regulations.
• Excellent organizational and time-management skills, with the ability to prioritize tasks effectively.
• Proficiency in using e-commerce platforms and order management systems.
• Experience with inventory management software is a plus.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills to coordinate with various stakeholders.
• Ability to work under pressure and meet tight deadlines.
• Proficiency in Microsoft Office Suite, particularly Excel.
• A proactive approach to identifying and resolving operational challenges.

Benefits

• Competitive annual salary.
• Opportunity to work in a key operational role within a growing e-commerce company.
• Exposure to diverse aspects of e-commerce logistics.
• Contribution to improving customer satisfaction through efficient operations.
• Professional development and training opportunities.
• Paid annual leave.
• Potential for career advancement into operations management.
• A stable and supportive work environment.
• Company-sponsored health and wellness programs.
• Access to company products at discounted rates.