E-commerce Manager

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 600,000 - 1,200,000; Full time

Benefits offered by this job

Fully remote work across SA

Performance-based bonuses

Professional growth opportunities

Industry conferences

Job summary

Placements24 is seeking an experienced E-commerce Manager for a fully remote role across South Africa. You will develop and execute the e-commerce strategy, drive online revenue growth, manage the online store presence, and optimize the customer journey.

You should have 5–7 years in e-commerce, hands-on with Shopify/Magento/WooCommerce and Google Analytics/Ads, strong SEO/SEM, and excellent analytics. FMCG experience is a plus; you will collaborate with marketing, IT, and supply chain to scale

Qualifications

• Bachelor's degree in Business, Marketing, E-commerce, or related field.
• 5–7 years of experience in e-commerce management with proven growth.
• Experience with Shopify, Magento, or WooCommerce and Google Analytics/Ads.
• Strong SEO/SEM, social media, and email marketing knowledge.
• Analytical mindset with ability to translate data into insights.
• Excellent project management and communication skills.
• Experience in FMCG is desirable.
• Ability to work independently in a remote setting.
• Stable internet connection and home office setup.
• Data analysis and reporting proficiency.

Responsibilities

• Develop and implement a comprehensive e-commerce strategy to drive online sales growth.
• Manage all aspects of the online store, including product listings and UX.
• Oversee digital marketing to drive e-commerce traffic and conversions.
• Analyze e-commerce data: sales, traffic, conversion, and behavior.
• Manage online merchandising, promotions, and pricing strategies.
• Ensure a seamless customer experience throughout the purchase process.
• Collaborate with marketing, sales, IT and supply chain for alignment.
• Manage relationships with platform providers and payment gateways.
• Stay informed about industry trends and competitors.
• Develop and manage the e-commerce budget and forecast sales targets.

Skills

E-commerce management

Digital marketing

Analytics

Remote work

Education

Bachelor's degree in Business/Marketing/E-commerce

Tools

Shopify

Magento

WooCommerce

Google Analytics

Google Ads

Job description

About the Role

Our client, a forward-thinking FMCG company, is seeking an experienced and results-oriented E-commerce Manager to spearhead their online sales initiatives. This is a fully remote opportunity, allowing you to manage operations from anywhere within South Africa. You will be responsible for developing and executing the e-commerce strategy, driving online revenue growth, managing the online store presence, and optimizing the customer journey. The ideal candidate possesses a strong understanding of e-commerce platforms, digital marketing, online merchandising, and customer analytics, with a proven track record of success in the digital retail space, preferably within FMCG. This role is key to expanding our client's direct-to-consumer capabilities and online market penetration.

Key Responsibilities

• Develop and implement a comprehensive e-commerce strategy to drive online sales growth and profitability.
• Manage all aspects of the company's online store, including product listings, content, and user experience.
• Oversee digital marketing efforts specifically aimed at driving e-commerce traffic and conversions (e.g., SEO, SEM, social media advertising, email marketing).
• Analyze e-commerce data, including sales performance, website traffic, conversion rates, and customer behavior, to identify opportunities for improvement.
• Manage online merchandising, promotions, and pricing strategies to maximize sales and margin.
• Ensure a seamless and positive customer experience throughout the online purchase process.
• Collaborate with marketing, sales, IT, and supply chain teams to ensure alignment and operational efficiency.
• Manage relationships with e-commerce platform providers, payment gateways, and other third-party vendors.
• Stay informed about industry trends, emerging technologies, and competitor activities in the e-commerce landscape.
• Develop and manage the e-commerce budget and forecast sales targets.

Requirements

• Bachelor's degree in Business, Marketing, E-commerce, or a related field.
• Minimum of 5-7 years of experience in e-commerce management, with a strong track record of driving online sales growth.
• Proven experience with e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and digital marketing tools (e.g., Google Analytics, Google Ads).
• Deep understanding of online merchandising, SEO, SEM, social media marketing, and email marketing strategies.
• Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.
• Excellent project management, communication, and interpersonal skills.
• Experience in the FMCG sector is highly desirable.
• Ability to work independently and manage multiple priorities in a remote setting.
• Proficiency in data analysis and reporting.
• Must have a stable internet connection and a suitable home working environment.

Benefits

Our client offers a competitive salary, performance-based bonuses, and a comprehensive benefits package. As a fully remote employee, you will enjoy unparalleled flexibility and work-life balance. Opportunities for professional growth, including specialized e-commerce training and industry conferences, are provided. This role offers the chance to significantly impact the online growth of a leading FMCG brand from the convenience of your own home.