E-commerce Manager - FMCG

Placements24; Gqeberha; Hybrid; ZAR 600,000 - 850,000; Full time

Benefits offered by this job

Competitive salary + bonuses

Fully remote work environment

Health and wellness benefits

Home office & internet allowance

Collaborative remote culture

Job summary

Placements24 is seeking an E-commerce Manager for a fast-growing FMCG brand. This fully remote role leads online sales strategy, optimizes brand websites, marketplaces, and social channels, and analyzes data to drive profitability.

Ideal candidates have 4–6 years in e-commerce, strong digital marketing knowledge, and experience with Shopify or Magento. Aims to boost customer experience and online growth in a remote-friendly setup.

Qualifications

• Bachelor's degree in Marketing, Business, E-commerce, or related field.
• 4–6 years in e-commerce management, FMCG focus ideal.
• Proven track record growing online sales and optimizing platforms.
• Strong knowledge of digital marketing channels and analytics tools.

Responsibilities

• Develop and implement a comprehensive e-commerce strategy to drive online sales and profitability.
• Manage and optimize all online sales channels, including brand websites, marketplaces, and social commerce platforms.
• Analyze e-commerce data, KPIs, and customer behavior to identify growth opportunities.
• Develop and execute digital marketing campaigns (SEO, SEM, social media, email) to drive traffic and conversions.
• Enhance the online customer experience from discovery to purchase.
• Manage product listings, content, and promotions across platforms.
• Collaborate with cross-functional teams to align and execute initiatives.
• Stay up-to-date with e-commerce best practices and industry trends.
• Manage relationships with e-commerce platforms and technology providers.
• Monitor competitor activities and market trends to identify advantages.

Skills

Digital marketing

Analytics

E-commerce platforms

Remote collaboration

Education

Bachelor's degree

Tools

Google Analytics

Shopify

Magento

Job description

About the Role

Our client, a dynamic and expanding company within the Fast-Moving Consumer Goods (FMCG) sector, is seeking a talented and results-driven E-commerce Manager to join their forward-thinking team. This position is fully remote, allowing you to contribute your expertise from anywhere. You will be responsible for developing and executing strategies to drive online sales, enhance customer experience, and grow our client's digital presence across various e-commerce platforms. This role requires a deep understanding of online retail, digital marketing, and consumer behavior in the FMCG space. The ideal candidate will be a self-starter, highly analytical, and passionate about leveraging technology to achieve business growth. This is an excellent opportunity for an ambitious professional to shape the e-commerce strategy of a growing brand and thrive in a remote-first environment.

Key Responsibilities

• Develop and implement a comprehensive e-commerce strategy to drive online sales and profitability.
• Manage and optimize all online sales channels, including brand websites, marketplaces, and social commerce platforms.
• Analyze e-commerce data, KPIs, and customer behavior to identify trends and opportunities for growth.
• Develop and execute digital marketing campaigns (SEO, SEM, social media, email marketing) to drive traffic and conversions.
• Enhance the online customer experience, ensuring a seamless and engaging journey from discovery to purchase.
• Manage product listings, content, and promotions across all e-commerce platforms.
• Collaborate with cross-functional teams (marketing, operations, product) to ensure alignment and execution of e-commerce initiatives.
• Stay up-to-date with e-commerce best practices, emerging technologies, and industry trends.
• Manage relationships with e-commerce platforms and technology providers.
• Monitor competitor activities and market trends to identify competitive advantages.

Requirements

• Bachelor's degree in Marketing, Business, E-commerce, or a related field.
• Minimum of 4-6 years of experience in e-commerce management, with a strong focus on the FMCG sector .
• Proven track record of successfully growing online sales and optimizing e-commerce platforms.
• Solid understanding of digital marketing channels and analytics tools (e.g., Google Analytics).
• Experience with e-commerce platforms (e.g., Shopify, Magento) and marketplaces.
• Excellent analytical, problem-solving, and project management skills.
• Strong communication and collaboration skills, with the ability to work effectively in a remote team.
• Proactive, self-motivated, and able to manage multiple priorities effectively.
• Familiarity with online retail trends in the South African market.
• Passion for digital innovation and driving online business growth.

Benefits

• Competitive salary and performance-based bonuses.
• Fully remote work environment offering flexibility and work-life balance.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and skill enhancement.Be a key player in shaping the digital future of a growing FMCG brand.
• Annual allowance for home office setup and internet.
• A collaborative and supportive remote team culture.
• Contribution to innovative products reaching consumers online.