Digital Banking Sales & Service Specialist

Lesaka Technologies Inc.; Piet Retief; Remote; ZAR 180,000 - 260,000; Full time

Job summary

Lesaka Technologies Inc. in Piet Retief, South Africa, is seeking a compliant, customer-focused FAIS professional to join our Client Services team.

You will educate customers on digital channels, assist with onboarding, perform regulatory checks, and help achieve sales and service targets while upholding Treating Customers Fairly principles.

The role requires 1–2 years of experience, at least NQF4, and a willingness to grow with our team in a fast-paced environment.

Qualifications

• Minimum NQF 4 Qualification required.
• Preferred NQF 5 qualification as prescribed by the Financial Services Board.
• Regulatory Exam qualification required.
• Recognised business Diploma or Higher Certificate at NQF level 6.
• Microsoft Office literate required.

Responsibilities

• Leads identified conversions into successful sales.
• Educate customers on correct digital channels to maximize channel optimisation.
• Ensure activities support cost containment and reduction.
• Converse with customers and deliver solutions aligned to their needs.
• Prioritise ACTIVATION during onboarding.
• Adhere to Treating Customer Fairly (TCF) principles.

Skills

Microsoft Office

FAIS compliance

Education

NQF 4 Qualification

NQF 5 qualification (FSP)

Regulatory Exam qualification

Business Diploma or Higher Certificate (NQF6)

Tools

Microsoft Office

Job description

Lesaka Technologies Inc. in Piet Retief, South Africa, is seeking a compliant, customer-focused FAIS professional to join our Client Services team.

You will educate customers on digital channels, assist with onboarding, perform regulatory checks, and help achieve sales and service targets while upholding Treating Customers Fairly principles.

The role requires 1–2 years of experience, at least NQF4, and a willingness to grow with our team in a fast-paced environment.