Digital Sales & Activation Specialist

Lesaka Technologies Inc.; Dr JS Moroka Local Municipality; Remote; ZAR 250,000 - 350,000; Full time

Job summary

Lesaka Technologies Inc. is seeking a customer-focused professional to drive sales, educate customers on digital channels, and ensure regulatory compliance across FAIS, POPI and NCR guidelines.

You will support onboarding activation, resolve queries, and promote secure, compliant customer experiences. The role emphasizes maintaining high ethical standards, treating customers fairly, and continuously improving the customer journey through compliant processes and effective cross-sell of digital

Qualifications

• Minimum qualification: NQF 4.
• Preferred qualification: NQF 5 as prescribed by the Financial Services Board
• Regulatory exam qualification
• Business Diploma or Higher Certificate at NQF level 6
• Microsoft Office literate

Responsibilities

• Leads identified converted into successful sales.
• Educate customers on correct digital channels to maximize channel optimisation.
• On onboarding, activation is priority.
• Adhere to Treating Customer Fairly (TCF) principles in all interactions.
• Migrate cash transactions to digital/self-service channels.
• Resolve customer queries efficiently and within agreed timelines.

Skills

Digital channels

Customer service

Regulatory awareness

FAIS compliance

POPI and NCR familiarity

Education

NQF 4

NQF 5 (FSB)

Tools

Microsoft Office

Job description

Lesaka Technologies Inc. is seeking a customer-focused professional to drive sales, educate customers on digital channels, and ensure regulatory compliance across FAIS, POPI and NCR guidelines.

You will support onboarding activation, resolve queries, and promote secure, compliant customer experiences. The role emphasizes maintaining high ethical standards, treating customers fairly, and continuously improving the customer journey through compliant processes and effective cross-sell of digital