Digital Banking Sales & Activation Consultant

Lesaka Technologies; Willowvale; Presencial; ZAR 180.000 - 300.000; Jornada completa

Descripción de la vacante

Lesaka Technologies in Willowvale seeks a customer service and sales professional to engage customers, identify needs, and drive activation of digital channels while maintaining high service standards.

Responsibilities include handling queries, processing onboarding, and ensuring compliance with FAIS, FICA, POPI and NCR guidelines. A team-oriented mindset and integrity are essential for delivering exceptional customer experiences.

Formación

• FAIS compliance and customer identification requirements.
• Regulatory exams and standards adherence.
• NQF level 4 minimum; NQF 5 preferred.
• Proficiency in Microsoft Office.
• Relevant business Diploma or Higher Certificate (NQF 6).

Responsabilidades

• Leads identified converted into successful sales.
• Handle customer questions, complaints and onboarding queries.
• Maintain compliance with FICA, POPI and NCR guidelines.
• Work within team and report to team leader.

Conocimientos

Customer service

Sales orientation

Communication skills

Teamwork

Educación

NQF 4

NQF 5 preferred (FSP)

Regulatory exam qualification

Business Diploma/Higher Certificate (NQF 6)

Herramientas

Microsoft Office

Descripción del empleo

Lesaka Technologies in Willowvale seeks a customer service and sales professional to engage customers, identify needs, and drive activation of digital channels while maintaining high service standards.

Responsibilities include handling queries, processing onboarding, and ensuring compliance with FAIS, FICA, POPI and NCR guidelines. A team-oriented mindset and integrity are essential for delivering exceptional customer experiences.