Digital Banking & Cash Services Consultant

Nedbank; Oudtshoorn; Sur place; ZAR 180 000 - 240 000; Plein temps

Résumé du poste

Nedbank is seeking a Customer Service Teller in Oudtshoorn to educate clients on digital self-service solutions while handling cash transactions and balancing cash drawers. You will assist clients with account services, online access, and self-service devices, building lasting relationships and delivering value with care.

The role emphasizes 1–2 years in retail or banking client service, basic IT literacy, and strong attention to accuracy and risk controls.

Qualifications

• Diploma or equivalent required.
• 1–2 years in retail/banking client service.
• Strong cash handling and tech-savvy skills.

Responsabilités

• Assist clients with cash transactions and balance cash drawers.
• Support clients with self-service devices and online banking access.
• Educate clients on digital solutions and online services.
• Identify cross-sell opportunities while maintaining client trust and privacy.
• Maintain accurate records and documentation for transactions.

Connaissances

Customer service

Cash handling

Tech savvy

Problem resolution

Formation

Diploma

Higher Certificate in Banking Services

Description du poste

Nedbank is seeking a Customer Service Teller in Oudtshoorn to educate clients on digital self-service solutions while handling cash transactions and balancing cash drawers. You will assist clients with account services, online access, and self-service devices, building lasting relationships and delivering value with care.

The role emphasizes 1–2 years in retail or banking client service, basic IT literacy, and strong attention to accuracy and risk controls.