About the Role
Our client, a premier hotel and convention center located in Polokwane, Limpopo , is seeking a highly organized and client-focused Conference and Banqueting Manager. This role is responsible for the seamless planning, execution, and delivery of all conferences, meetings, banquets, and events hosted at the venue. The ideal candidate will possess strong project management skills, exceptional attention to detail, and a proven ability to manage multiple events simultaneously while ensuring client satisfaction and profitability. This position offers a hybrid work arrangement, requiring on-site presence for client consultations, event setup, and on-the-day management, with flexibility for remote work for administrative planning and follow-ups. You will be the primary liaison for event organizers, ensuring their vision is brought to life flawlessly in the vibrant setting of Polokwane.
Key Responsibilities
- Oversee the entire process of conference and banqueting event planning and execution.
- Serve as the main point of contact for clients from initial inquiry through to post-event follow-up.
- Develop detailed event proposals, floor plans, and BEOs (Banquet Event Orders).
- Coordinate with F&B, AV, and other relevant departments to ensure all client requirements are met.
- Manage event budgets, negotiate contracts, and ensure profitability of events.
- Conduct pre-event meetings with clients and internal teams to confirm details.
- Oversee event setup, service delivery, and breakdown, ensuring high standards.
- Troubleshoot any issues that may arise during events promptly and effectively.
- Stay updated on industry trends and best practices in event management.
- Contribute to marketing efforts for conference and banqueting services.
Requirements
- A minimum of 4 years of experience in event management, conference planning, or banqueting coordination, preferably within a hotel environment.
- A Diploma or Degree in Hospitality Management, Event Management, or a related field is desirable.
- Proven experience in managing complex events with multiple stakeholders.
- Excellent organizational, time management, and multitasking skills.
- Strong communication, negotiation, and interpersonal abilities.
- Proficiency in event management software and Microsoft Office Suite.
- Ability to work effectively in a hybrid environment, adapting between remote and on-site duties.
- A proactive problem-solver with a keen eye for detail.
- Must be based in or willing to relocate to Polokwane, Limpopo.
- Flexibility to work irregular hours, including evenings and weekends, as dictated by event schedules.
Benefits
- Competitive salary with potential for performance bonuses.
- Hybrid work flexibility.
- Medical aid and retirement fund benefits.
- Opportunities for professional development and training.
- Be part of a dynamic team contributing to significant events in Limpopo.
- Employee discounts on hotel services.
- Exposure to a diverse range of high-profile events.