About the Role
Our client is seeking a highly organized and proactive Event & Conferencing Coordinator to manage and execute successful events at their premier venue in **Polokwane**. This role offers a hybrid work structure, blending remote administrative and planning tasks with on-site coordination during events. You will be responsible for liaising with clients, coordinating with internal departments (catering, AV, venue setup), and ensuring seamless execution from initial inquiry to post-event follow-up. The ideal candidate is detail-oriented, possesses excellent communication skills, and thrives in a fast-paced environment. You will play a crucial role in ensuring client satisfaction and upholding the venue's reputation for hosting exceptional conferences and events. Your ability to manage multiple projects simultaneously and deliver under pressure will be key to your success in this dynamic role.
Key Responsibilities
- Serve as the primary point of contact for event and conferencing clients from inquiry to execution.
- Coordinate all aspects of event planning, including scheduling, venue logistics, catering, and audiovisual requirements.
- Develop detailed event proposals and timelines, ensuring client needs are met.
- Liaise with internal departments (F&B, Banqueting, Operations) to ensure seamless event delivery.
- Manage event budgets, track expenses, and process payments.
- Conduct site inspections with potential clients and provide recommendations.
- Oversee on-site event execution, troubleshooting any issues that arise.
- Ensure compliance with venue policies, health, and safety regulations.
- Gather client feedback post-event and contribute to service improvement.
- Maintain accurate records of all event-related activities and client communications.
Requirements
- Minimum of 2 years of experience in event planning, coordination, or a related hospitality role.
- Excellent organizational and time management skills, with the ability to manage multiple projects concurrently.
- Strong communication, negotiation, and interpersonal skills.
- Proficiency in Microsoft Office Suite and event management software is a plus.
- Ability to work effectively in both remote and on-site settings, including evenings and weekends as needed.
- A proactive approach to problem-solving and decision-making.
- Customer-focused with a commitment to delivering high-quality events.
- Relevant qualification in Hospitality Management, Event Management, or Marketing is preferred.
- Familiarity with the Polokwane event and conferencing market is advantageous.
- A professional and adaptable demeanor.
Benefits
- Our client offers a competitive salary package ranging from R per annum, depending on qualifications and experience. This hybrid role offers a flexible work arrangement. Benefits include opportunities for professional development, potential for performance-based bonuses, and exposure to a wide range of exciting events. You will join a vibrant team and contribute to the success of a leading event venue in **Polokwane**. This is an excellent opportunity to grow your career in event management.