About the Role
Our client, a premier event and hospitality venue located in the heart of Sandton , is seeking an accomplished Banquet and Conference Manager. This role is responsible for the successful planning, execution, and profitability of all banquets, conferences, and special events hosted at the venue. The ideal candidate will possess exceptional organizational abilities, strong leadership skills, and a deep understanding of event logistics, catering, and client management. This hybrid position allows for remote management of administrative tasks and client communications, while requiring on-site presence for event execution and operational oversight. You will work closely with clients to bring their vision to life, ensuring flawless events that exceed expectations and contribute significantly to the venue's revenue and reputation.
Key Responsibilities
- Oversee the entire lifecycle of banquets and conferences, from initial client inquiry to post-event follow-up.
- Develop detailed event plans, timelines, and budgets, ensuring profitability and client satisfaction.
- Liaise with clients to understand their event requirements, offering creative solutions and customized packages.
- Coordinate with internal departments (e.g., kitchen, F&B, AV, security) to ensure seamless event execution.
- Manage event staff, including supervisors and banquet servers, ensuring professional service delivery.
- Conduct regular site inspections and client meetings, balancing remote communication with essential on-site interactions.
- Ensure adherence to all health, safety, and licensing regulations for events.
- Manage vendor relationships, including suppliers for décor, entertainment, and technology.
- Conduct post-event evaluations to gather feedback and identify opportunities for service improvement.
- Maintain a comprehensive knowledge of the venue's facilities and services.
Requirements
- Bachelor's degree in Hospitality Management, Event Management, Business Administration, or a related field.
- Minimum of 6 years of experience in banquet and conference management, with a proven track record in a similar role.
- Demonstrated experience in planning and executing large-scale events and conferences.
- Strong financial acumen, with experience in budgeting, pricing, and contract negotiation.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in event management software and standard office applications.
- Ability to manage multiple projects simultaneously and work under pressure.
- A highly organized and detail-oriented approach.
- Flexibility to work varying hours, including evenings and weekends, and to balance remote and on-site duties.
- Customer-centric mindset with a commitment to exceptional service delivery.
Benefits
- Competitive salary commensurate with experience.
- Performance-based incentives and bonus structures.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holidays.
- Opportunities for professional development and industry certifications.
- Discounted venue services and dining.
- Be at the forefront of event management in prestigious Sandton .